Changing the world of consumer debt recovery for good.

Businesses of all sizes—from startups to enterprises—use InDebted’s intelligent collections product to increase recoveries, see faster liquidation, and empower their customers.
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Trusted by:

  • Afterpay logo
  • Zip logo
  • Amber Electric logo
  • Possible logo
  • Upstart logo
  • Klarna logo
  • Octopus Energy logo
  • One main financial logo

A new way to Collect

Nobody can change the fact that debt happens. But we can change the experience of being in debt, by creating a better way for businesses to support people who fall behind across all types of unsecured consumer credit.

Our Collect product delivers up to 40% increased recovery performance, while being the world’s highest rated debt collection solution for customer experience.

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Collect is built for security, speed and scale

Regulatory compliance is secured by code, and certified to the world’s highest standards for data security. Simply feed your overdue accounts into our product to provide every single one of your customers with a personalised debt collection experience.
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Drive more recoveries, support customer outcomes

With Collect, you’ll experience a better way to recover debt that’s trusted by businesses—and their customers—around the world.
5 Customer Google review

I was so surprised how easy and user-friendly it was to set up a payment plan. However, I was even more surprised by how helpful the live chat was. Nhie was efficient and amiable, and helped resolve everything super fast. Totally changed my perspective of debt resolution.

Jan Hansson - VP, Collections Klarna

As a global debt collection agency, partnering with InDebted has saved us the time, cost and inefficiencies of needing a new supplier in every region. InDebted is a key part of us delivering our customers a better way to shop, globally.

Supercharge your collections experience

Over 1000+
Five star Google reviews left by real customers we’ve supported
Over 0x higher
Customer engagement using machine learning
10% higher
Recovery performance compared to traditional collections
10% increase
In payment conversions delivered by our new email scheduling machine learning model
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Google and Yahoo spam updates: How we achieved a spam rate of 0.2% Collections emails impacted by new spam requirements? See exactly how we achieved a user-reported spam rate of 0.2%. Last updated April 29, 2024
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How we use AI to increase email payments by 32% Collections communications not landing with customers? See how AI-written collections emails increase payment conversions by 32%. Last updated April 18, 2024
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The ins and outs of our Product Roadmap Get the inside scoop on what's in store for our product, Collect this year. Last updated March 12, 2024
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Why 86% of customers prefer to self-serve in debt collection Stay on hold or do it yourself? Self-serve is the new standard in debt collection. See why it’s a win-win for your customers, and your business. Last updated April 10, 2024
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5 ways our product is the perfect match for BNPL customers With demand for BNPL services projected to surge, what do BNPL customers entering collections need to get back on track? Last updated May 15, 2024
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Using machine learning to meet customers exactly where they are, in real time Our latest machine learning model that creates a responsive, intuitive collections journey for every customer. Last updated November 23, 2023
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8 ways compliance is built-in to Collect Navigating the compliance landscape in debt collection can be complex, but with Collect, it doesn't have to be! Last updated October 26, 2023
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How we use large language models (LLM) to personalise customer communications Personalised customer experiences set intelligent debt collection apart from the rest of the industry. To take personalisation even further, we’ve developed an AI copywriter within our product which uses large language models (LLM). Last updated February 13, 2024
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Launching Spanish language capability in Collect Now, Collect’s new end-to-end Spanish experience can support more of your customers in the United States, in their preferred language. Last updated September 11, 2023
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How machine learning personalisation increases payments by 7% Introducing Collect's latest machine learning model, the message recommender Last updated August 17, 2023
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Using voice AI to help customers maintain their payment plans See how Collect uses voice AI to help customers maintain payment plans Last updated February 13, 2024
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How we use machine learning to create 20% higher email payment conversion rates Read about our latest machine learning model, the message scheduler and how it makes sure emails land at the perfect time Last updated March 4, 2024
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We asked real people in debt what they wanted from a debt collector Read what real customers want from debt collectors and how we’re taking it forward Last updated July 17, 2023
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Access visibility into your customers accounts’ performance with our new Portal feature Read about our latest client feature and how it enables real-time access into how accounts are performing, and more Last updated August 3, 2023
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View InDebted’s commitment to security with our Vanta trust report Access InDebted’s Vanta trust report to see how we keep your business and customers safe Last updated July 17, 2023

Intelligent debt collection. Faster, smarter, better.

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