مسيرة مهنية
الكل
العمليات (1)
a month ago
تقدم
: InDebted provides future-thinking organisations with products and solutions to support overdue consumers through debt. Backed by technology with a human touch, we use machine learning and AI to personalise the collections journey and champion positive customer experiences — all so we can change the world of consumer debt for good.Founded in Australia, today we're a team of over 300 people living and working around the world. We're rapidly expanding throughout North America, the United Kingdom, Europe, Latin America and the Middle East. We’re a $50m revenue (and growing) organisation, having recently completed our Series C funding round, backed by leading investors such as Airtree. Now is an exciting time to join the team as we continue to make the experience of debt resolution smoother, and more human.As a Bilingual Customer Experience Specialist, you will deliver an unmatchedexperience to customers taking their first step toward financial fitness by resolving past-due accounts. In this role, you will engage with customers via digital channels (email, SMS, live chat) and, when needed, provide verbal communication in Spanish and English to address inquiries, negotiatepayment solutions, and achieve optimal outcomes. You will balance the need to maximise collections performance with delivering exceptional customerexperiences, adhering to regulatory requirements, and following internal processes. Success in this role requires a blend of empathy, bilingual communication skills, compliance, and performance-drivencollections strategies.If you thrive in a fast-paced environment, see challenges as opportunities to innovate, and are motivated by helping change the world of debt recovery for good, this is the perfect fit for you.
Employed Via Emapta Contract / Remote
البحث والتطوير (2)
a month ago
تقدم
: InDebted provides future-thinking organisations with products and solutions to support overdue consumers through debt. Backed by technology with a human touch, we use machine learning and AI to personalise the collections journey and champion positive customer experiences — all so we can change the world of consumer debt for good.Founded in Australia, today we're a team of over 300 people living and working around the world. We're rapidly expanding throughout North America, the United Kingdom, Europe, Latin America and the Middle East. We’re a $50m revenue (and growing) organisation, having recently completed our Series C funding round, backed by leading investors such as Airtree. Now is an exciting time to join the team as we continue to make the experience of debt resolution smoother, and more human.We are seeking a forward-thinking Senior Client Analyst supporting our newly created regionalised structure. This is not a traditional reporting role: the ideal candidate will serve as a strategic partner to the business, helping to design scalable insight engines, prototype decision-support systems, and lead the next wave of analytics across high-impact problem spaces. Being a client focused role, experience in client presentations is important. This role is newly created, reflecting our evolving focus on AI-assisted insight delivery, proactive scenario modeling, and cloud-first analytical architecture. You will work on problems that were previously underserved by traditional analytics and help define the frameworks that power executive decision-making.
Employed Via Emapta Contract / Remote
2 months ago
تقدم
: InDebted provides future-thinking organisations with products and solutions to support overdue consumers through debt. Backed by technology with a human touch, we use machine learning and AI to personalise the collections journey and champion positive customer experiences — all so we can change the world of consumer debt for good.Founded in Australia, today we're a team of over 300 people living and working around the world. We're rapidly expanding throughout North America, the United Kingdom, Europe, Latin America and the Middle East. We’re a $50m revenue (and growing) organisation, having recently completed our Series C funding round, backed by leading investors such as Airtree. Now is an exciting time to join the team as we continue to make the experience of debt resolution smoother, and more human. & the Automate TeamInDebted is a global fintech company on a mission to reinvent the collections experience through technology, data, and empathy. The Automate team is at the heart of this transformation, focused on eliminating manual processes and enabling scalable, self-serve solutions for our internal operations and clients. We leverage modern software engineering practices and AI tools to drive efficiency, reliability, and innovation across the business.
Full-time / Hybrid