Updated 17/12/2021

Delivery Lead

Team // Product Management

Location // Remote

About Us

InDebted is changing the way organisations recover outstanding accounts by combining human values with compelling messaging and data-driven decisions. We do this to deliver on our mission to be the preferred choice of customers to support their debt free journey, everywhere.

We are a fast-growing startup that believes in putting our customers first, tackling tough problems head-on, and simply trusting our employees to get stuff done. We offer a four day work week, flexible schedules, unlimited paid leave, competitive salaries, stock options, and other perks that come with being a remote-first company.

About the Role

It is your mission to work closely with Leaders, and our engineering team to build a sustainable culture of delivery. You will lead complex, multi-disciplinary pieces of work and be equally comfortable working with leadership to set strategic goals and clarify priorities, as you are with teams to communicate program status, escalate issues and manage dependencies as you are discussing technical trade-offs with an engineer.

What you will be doing:

  • Establishing cross-functional squads in using Agile methodologies to achieve customer satisfaction
  • Enabling the cross-functional squads on their self-organise journey
  • Remove impediments and coach the cross-functional squads on removing impediments
  • Identify bottlenecks in our delivery process and help the cross-functional teams to identify and fill in blanks in the agile ways of working
  • Resolve conflicts and issues that occur
  • Help the cross-functional squads achieve higher levels of delivery maturity
  • Support the product managers and provide education where needed
  • Align stakeholders’ expectations with delivery capacity
  • Identify gaps and possible improvements in the current ways of working
  • Monitor and track delivery status across multiple teams and projects
  • Promote accountability towards technical program delivery
  • Manage open issues relating to delivery
  • Manage dependencies across teams and groups
  • Facilitate effective, timely and transparent team decision-making practices
  • Facilitate continual improvement rituals to build the effectiveness of product development and engineering teams
  • Build a culture and environment to achieve excellence and innovation
  • Build partnerships with cross-functional teams to influence decisions, drive alignment and prioritisation

What we need from you:

  • You know the Agile Manifesto by heart
  • Prior experience with scrum and/or other agile methodologies
  • Prior experience at a SAAS company is desirable
  • Prior experience with Kanban is desirable
  • Ability to analyze and think quickly and to resolve conflict
  • Knowledgeable in techniques to fill in gaps in the agile ways of working
  • Ability to determine the best technique to apply to different situations
  • Experience with successful Agile techniques
  • Ability to work with and influence a cross-functional team
  • Strong communication, interpersonal and mentoring skills
  • Ability to adapt to a changing environment
  • Self-motivation and the ability to stay focused in the middle of distraction
  • Stakeholder management
  • Deep understanding of Agile product development processes
  • Knowledgeable in technical concepts, systems and practices
  • Experience working with Product Managers, Designers and Engineers to deliver key company initiatives
  • Comfortable with ambiguity in a fast-paced environment with shifting priorities
  • A natural communicator who leads through influence, not authority
  • A love for navigating complexity and tackling ambiguous problems
  • Process-oriented but flexible in approach
  • Motivated to provide an inclusive and psychologically safe environment for our diverse team to collaborate together, in a timely fashion, towards shared goalsLeadership capability to ensure clarity, alignment and accountability to achieve our vision

InDebted is a remote-first company. Work from anywhere you like, as long as you have a good internet connection and at least a 4-hour overlap with Australian Eastern Standard Time (UTC+10) during business hours.

Diversity and Inclusion

At InDebted, we respect and celebrate the unique attributes, characteristics, and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to build better products and a better overall company. InDebted is an Equal Opportunity Employer.
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