Our modern and tech-enabled debt collection platform uses machine learning to deliver personalized communications tailored for each customer, via the channel they prefer, at the best time for them. This customer-first approach delivers you better results, and more engaged, financially fit and loyal customers.
We provide you with the same high level of debt collection support and service in every region, eliminating your need to invest in multi-country supplier management.
Our world-leading, digital-first approach to collections, combined with 24/7 customer service and the compliance expertise of our team, delivers more successful recoveries and reduced churn.
We offer a tailored experience, giving customers the choice to self-serve, communicate in the channel they prefer and choose a payment plan that’s right for them.
Our 24/7 customer service team is compensated based on outcomes, not dollars recovered, ensuring every one of your customers receives personalized care and attention.
We offer a seamless onboarding experience that is simple, robust and personalized for each organization’s individual debt collection requirements – no matter how big or small your volumes.
You can meet our file spec and use our simple but sophisticated documentation.Developer Docs
If further customization is required, our implementation manager will scope out what needs to be done to convert your file.
Our onboarding process couldn’t be simpler. Our dedicated team will help set you up on our platform and get you onboarded quickly and easily.
Our client support team is available for all your day-to-day enquiries, while your dedicated client success manager will lead monthly and quarterly portfolio reviews so the latest trends and insights are always at your fingertips.
I believe that operating on a 24/7 basis for our customers will empower them more than ever to drive the agenda, engage with us as they choose, and restore their financial freedom.