Industries - Fintechs

Partnering with fintechs to drive growth

Delivering innovative financial services products leaves little time – or resources – to develop a collections strategy. Our digital debt collection platform has the in-built expertise needed to support your debt collection needs, helping you to stay focused on your growth.

Why InDebted

A technology-first approach to collections and customer experience

Your customers are accustomed to a simple, tech-enabled brand experience, and your collections shouldn’t be any different.

A digital platform that mirrors your digital engagement

Your customers operate in an online world, preferring to self-serve and expecting any communications to be timely and personalized. Our digital collections approach meets those expectations by engaging with them using the channel of their choice, when they want.

In-built compliance alleviates your regulatory concerns

Complying with the many legal obligations around debt collection is time-consuming and requires specialist expertise. Our tech platform has a built-in and automated compliance service that covers all global markets: we take care of everything regulatory so you don’t have to.

A positive collections experience that protects your brand

Happy customers stay with organizations. By delivering a positive debt collection experience we help you hold onto your customers, minimizing the cost of churn and keeping your reputation intact.

Client Testimonial

Our customers are central to everything that we do and this includes those that have missed a payment. InDebted's partnership has given us the confidence to outsource our collections needs, knowing that our customers will have a positive experience.

Tracy Glen

Head of Customer Assist & Fraud Operations

Latitude Financial Services

latitude logo

Resources & Insights

Blog Post

Removing Barriers to Financial Freedom with 24/7 Customer Service

I believe that operating on a 24/7 basis for our customers will empower them more than ever to drive the agenda, engage with us as they choose, and restore their financial freedom.
Blog Post

How a tech-enabled approach supports debt collection at scale

As a digital debt collection agency, InDebted's automated platform allows for this without any trade-off to compliance or to the positive customer experiences it provides.
Blog Post

How digital drives worry-free collections compliance

If you're directing much of your organization's time and resources towards growth strategies rather than back-end operations, such as debt collections, meeting the required levels of compliance may be difficult.

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