Industries - Fintechs
Delivering innovative financial services products leaves little time – or resources – to develop a collections strategy. Our digital debt collection platform has the in-built expertise needed to support your debt collection needs, helping you to stay focused on your growth.
Your customers are accustomed to a simple, tech-enabled brand experience, and your collections shouldn’t be any different.
Your customers operate in an online world, preferring to self-serve and expecting any communications to be timely and personalized. Our digital collections approach meets those expectations by engaging with them using the channel of their choice, when they want.
Complying with the many legal obligations around debt collection is time-consuming and requires specialist expertise. Our tech platform has a built-in and automated compliance service that covers all global markets: we take care of everything regulatory so you don’t have to.
Happy customers stay with organizations. By delivering a positive debt collection experience we help you hold onto your customers, minimizing the cost of churn and keeping your reputation intact.
“Our customers are central to everything that we do and this includes those that have missed a payment. InDebted's partnership has given us the confidence to outsource our collections needs, knowing that our customers will have a positive experience.”
Head of Customer Assist & Fraud Operations
Latitude Financial Services