How to upload your accounts
3 simple steps to get started
Here is how it works
Review our upload template
Download our CSV template and follow the instructions to format your accounts for upload.
Send files to recover@indebted.co
Once your file is ready, simply email it to recover@indebted.co.
We’ll handle the rest and let you know once your accounts are in our system.
Check on recoveries in your dashboard
Your Stripe dashboard is the best place to keep track of payments — including transaction history and real-time activity.
We're building fast
We're developing a full portal to make uploading and tracking accounts even easier. For now, we appreciate your patience and feedback — and we’ll keep you updated as we roll out new features.
Trusted by Australia's biggest brands — now here for your business
No angry calls. Just automated, professional follow-ups that help you get paid.
FAQs
Tried, tested, and trusted debt collection for professional services.
Yes — your dashboard shows daily remittances, individual transaction details, and payout schedules.
Yes — this can take up to 72 hours and we'll send a confirmation email to let you know once collections activity has started on your accounts.
Our debt collection software for small businesses automates the recovery process so you can collect overdue invoices without tension. Once you create an account, upload your unpaid invoices, and the platform handles the rest—sending friendly, professional reminders. You stay in control while we help get you paid.
This solution is ideal for Australian small businesses in professional services (accountants, legal firms, consultants) and education (childcare centres, early learning, after-school care). Whether you operate in Sydney, Melbourne, Brisbane or regional Australia, if you're tired of chasing late fees and want a respectful solution—this is for you.
Traditional debt collection can be aggressive or damage relationships—something small businesses in sensitive industries can't afford. Our platform offers ethical, automated debt collection services designed for professionals and educators who value long-term trust with their clients or families.
There are no hidden charges. We charge a flat 25% commission only if we recover the money. No subscription fees, no contracts, and no upfront payments. It's risk-free for Australian small businesses.
Yes. This service supports debt collection for small businesses across all of Australia, from metro areas like Brisbane, Sydney and Melbourne to regional towns. As long as you have overdue invoices, you can use our system.
Yes. Our platform is designed for busy professionals and childcare providers. Upload invoice data via a CSV file or enter it manually—no integrations, coding, or complex setup required.
This solution works for retainer fees, hourly billing, term fees, enrolments, consulting charges, and more. If you issue invoices and experience late payments, this is your tool to recover them without damaging relationships.
