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HOW IT WORKS

Predict, personalise, and drive higher engagement

  • 1
    Remove the guesswork

    Remove the guesswork

    Say goodbye to one-size-fits-all strategies. Machine Learning predicts the best next step to engage every customer based on their preferences. 

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    Empower consumers

    Empower consumers

    By communicating on their terms, we create an empowering experience that people want to engage with, rather than withdraw from. 

  • 3
    Watch performance soar

    Watch performance soar

    Improve engagement and liquidation with ultimate personalisation. Then, track our performance with real-time dashboards.

SCALABILITY

Strategy that scales with you

Take your collections across borders, launch new products, or simply give more consumers faster support with uncapped account placements—backed by Machine Learning.

  • Secure with multi-layered compliance

    Regulatory compliance is built-in by code, with a multi-layered line of defence. Our infrastructure is ISO certified, SOC 2 and PCI compliant.
    Explore Compliance

  • Refer unlimited account volumes

    With minimal reliance on headcount, our omnichannel Machine Learning ensures each customer receives personalised communication to help them get back on track.
MACHINE LEARNING MODELS
Personalisation drives performance
How our Machine Learning models create an unmatched collections experience, while generating high performance outcomes.
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Optimise send times

ML predicts when to email customers at the time they’re most likely to take action.

20% increase in payments

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Tailored messages

ML analyses engagement and customer behaviour insights to select the perfect message.

7% increase in payments

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Responsive customer journeys

Every customer interaction informs their next communication, creating an intuitive journey.

11% increase in SMS conversion rates

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Leading email deliverability rates

InDebted’s high domain authority works in sync with ML models to optimise email deliverability.

Low 0.2% spam rate

CLIENT PORTAL

See how your accounts are performing in just a few clicks

Don’t wait for a monthly meeting to get the data you need. With our client portal, you can keep track of the metrics that matter.
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    Visibility

    Get the big picture metrics or check individual account engagement. Spindown reports, engagement dashboards and more are all at your fingertips.
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    Autonomy

    Manage simple tasks to save time, enable faster resolutions, reduce customer complaints, and improve customer experience.
    See how it works
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AI

Powered by AI, driven by people

Step into the future of collections with custom AI technology
Learn more
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Level up your collections strategy
Take collections performance to new heights with the ultimate third party experience.
Get in touch
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