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Debt collection industry predictions for 2024

Now more than ever, it’s time for credit providers to reassess their collections strategy to ensure it can withstand the flow on effects of a few tumultuous years going into 2024. Keep reading to learn how to prepare, what’s in store, and our expert tips.

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Better Debt

Bringing together all corners of collections to share market insights and new perspectives, Better Debt shines a light on advancement and innovation in our industry. Watch past recordings or see future events to join the conversation live

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AI and Machine Learning Masterclass
Better Debt
Jo Mikleus Duhita Khadepau Josh Foreman Mike Zhou

AI and Machine Learning Masterclass

Where do you start with implementing AI in Financial Services? Uncover everything you need to know straight from the experts, in this essential Masterclass. With Jo, Duhita, Josh & Mike
Scaling a global collections function
Better Debt
Jan Hansson Josh Foreman Hugo Rajotte

Scaling a global collections function

If you're thinking about scaling your collections, this episode is for you. Hear from scaling experts Klarna, on how they built their collections function from the ground up to then expand across continents. With Jan, Josh & Hugo
Supporting borrowers in a shifting economy
Better Debt
Dan Simmons Josh Foreman Laura White Tim Collins

Supporting borrowers in a shifting economy

Unpack what the shifting macroeconomic environment in the United States means for both creditors and collections. Joined by Transunion's Dan Simmons. With Dan, Josh, Laura & Tim
Four ways AI tools can power your collections
Better Debt
Kristyn Leffler

Four ways AI tools can power your collections

Hear from Kristyn Leffler, Vice VP, Digital Strategy & Operations (Resurgent Financial Services) on the top four ways that AI tools can power your collections. She covers how collections agencies are already using this technology. With Kristyn
Why does the collections industry need to take advantage of AI now?
Better Debt
Tim Collins

Why does the collections industry need to take advantage of AI now?

Why does the collections industry need to take advantage of AI now? One word: Infrastructure. As Tim Collins explains, the speed AI is developing in the last six months alone is unparalleled. But why? Because we already have the infrastructure in place to take advantage of it. With Tim
What will AI change about debt collection?
Better Debt
Josh Foreman

What will AI change about debt collection?

AI is revolutionising every industry. Find out how it will change the face of debt collection. Head to the full recording to where the panel discusses the future of AI in debt collection, featuring Kristyn Leffler, VP, Digital Strategy & Operations at Resurgent Capital Services. Joined by Josh Foreman, our CEO & Founder, and Tim Collins our General Counsel With Josh
What's in store for AI and the collections industry?
Better Debt
Kristyn Leffler Tim Collins Josh Foreman

What's in store for AI and the collections industry?

Discover the possibilities of AI and collections with Resurgent's Kristyn Leffler (VP, Digital Strategy & Operations), Josh Foreman (CEO & Founder, InDebted) and Tim Collins (General Counsel, InDebted) With Kristyn, Tim & Josh

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