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Senior Compliance Manager (Filled)

Risk & Compliance, London, UK

About Us

InDebted is changing the way organisations recover outstanding accounts by combining human values with compelling messaging and data-driven decisions. We do this to deliver on our mission to erase the stigma of debt and to improve the financial fitness of our customers.

We are a fast-growing startup that believes in putting our customers first, tackling tough problems head-on, and simply trusting our employees to get stuff done. We offer flexible schedules, unlimited paid leave, competitive salaries, stock options, and other perks that come with being a remote-first company.

We're looking for an outstanding professional to establish our compliance function in the UK. This is an exciting role for someone looking for a leadership role at one of the world's most exciting FinTechs.

This is a ground-floor role in our nascent UK business, where you will have the opportunity to shape our organisation and see the tangible impact of your efforts on our success. You will report directly to the CEO of InDebted UK and work closely with our global Chief Customer Officer. 

You will serve as the strategist and operator of our 2nd line of defence to risk in the UK. You will leverage the strength of our global compliance framework to deliver enhanced protection to the consumers whom we serve, our corporate clients, our organisation, and our team. You will be supported by an organisation which not only prides itself on its exceptional compliance track record, but also has an appetite to enable you to innovate and deliver ever-improving risk management performance.

You will be a key contact between our organisation and the FCA and hold responsibilities under the SMCR. 

You will have the opportunity to become a recognised thought leader in our industry; leveraging our platform's power and the credibility of our track record to educate the market on the use of technology to deliver better outcomes for consumers, lenders, and regulators.

The ideal candidate will be excited about our mission to revolutionise our industry and improve the lives of countless individuals.

What will you accomplish? 

  • Leveraging our global risk management and compliance frameworks, you will establish, maintain and develop our second line of defence to risk;

  • Hold ultimate responsibility to understand, coordinate, manage and report all regulatory and governance requirements across our UK business;

  • Conduct risk assessments, reviews of controls and audits on our internal operations and those of our suppliers; and

  • Liaise with the FCA and other regulators as required.

What do we need from you?

  • 5+ years track record of high performance in compliance roles within regulated consumer finance in the UK, with either rapid momentum towards leadership positions or proven experience as a leader;

  • Collections experience is a bonus, but is not required;

  • Strong familiarity with the regulatory environment in the UK, and the associated instruments and standards; 

  • A history of productive working relationships with the FCA, ICO, and OFCOM;

  • Excellent understanding of current best practice in risk management, Treating Customers Fairly, data privacy, and complaints management; 

  • Experience conducting and managing reviews and audits;

  • Intellectual curiosity, and a desire to see things done better;

  • Excellent written and spoken communication skills; and

  • First-rate leadership potential, and the ability to get the best out of those around you.

 Bonus points for:

  • Exposure to high growth technology businesses

Where will this role be based?

This role is based in the UK, with easy access to London.

Diversity and Inclusion

At InDebted, we respect and celebrate the unique attributes, characteristics, and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to build better products and a better overall company. InDebted is an Equal Opportunity Employer.

This position has been filled.