Changing the world of consumer debt for good.

Give your customers personalised experiences to manage their debt, their way.

Our AI-powered solution enables future thinking organisations with a better alternative to traditional debt collection.

For organisations looking to Collect debt For customers looking to manage debt

Trusted by organisations around the world

A new generation collections partner

With compliance and intelligence at its core, Collect outperforms the competition up to 40% - with an unmatched debt collection customer experience.

Try the interactive Collect demo

150%: Higher engagement
0 in 5: Customers resolve independently
1500+: 5 star Google reviews

Combining people + AI into one holistic solution

Borderless

With built-in compliance, Collect adheres to local regulations in the United Kingdom, United States, Canada, Australia and New Zealand, enabling your organisation with one multi-lingual collections voice.

Scalable

Unlike contact-centre based collections, Collect scales in real-time with unlimited referral capacity, ensuring every single customer receives the same level of dedicated care and attention.

Intelligent

Conversational AI writes for each unique customer. Machine learning predicts the real-time omnichannel collections strategy they’ll engage with. Based on over 800 million data points, our models know the collections needs of every person, everywhere.

Experience

86% of customers manage their accounts independently, without any agent contact. For those who choose to get in touch, Collect is backed by a friendly 5 star team that genuinely cares - with no automated diallers or misaligned incentives.

Collections for future-thinking organisations

If you:

Use third-party collections agencies

Have increasing volumes of customers missing payments

Want to collect debt from unsecured consumer credit products

Care about the experience you’re providing to customers in debt

We’re in your corner. Let’s talk!

Get in touch

If you:

Are looking for a BPO or contact centre-based traditional collections agency

Are looking for a white label provider or internal collections software

Want to collect secured or commercial debt

Want to control the collections strategy applied to your accounts

Our solution may not be a fit for you, but we encourage you to check out the following resources:

AI debt collection vs. traditional methods: what's different? Improving collections strategy by 30% with machine learning Debt collection software or debt collection agency?

How 3 in 4 Snap customers resolve their accounts with Collect

1%: Higher liquidation
1%: Email open rate
1%: Spanish customers

“InDebted’s digital debt collection is key to how we support Snap customers who fall behind. They’re the only collections partner who can communicate in the second-most common language, Spanish, with an omnichannel voice & digital offering. With continually high performance and a constant focus on customer experience, we know their quick and easy solution has our customers’ backs.”
— Todd Johnsen, Director, Vendor Management, Snap Finance

Go to case study

How Trustly maintained collections performance while increasing referrals 12x

What happens when account volumes suddenly surge? See how Trustly scales collections in real-time, and maintains performance.

How 3 in 4 Snap customers resolve their accounts with InDebted’s digital-first collections

See how Snap Finance support their customers across the United States, in their preferred languages with digital-first collections.

How Klarna integrates with InDebted as their preferred collections agency in multiple markets

How Klarna integrates with InDebted in Australia, Canada, New Zealand and the United States to support their customers with a better way to shop globally.

How InDebted’s intelligent collections outperformed a traditional agency by 40%

How Cash Converters increased their liquidation rates by 40% using intelligent debt collection