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7 min read
Debt collection industry predictions for 2024

Now more than ever, it’s time for credit providers to reassess their collections strategy to ensure it can withstand the flow on effects of a few tumultuous years going into 2024. Keep reading to learn how to prepare, what’s in store, and our expert tips.

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Client stories

Read our Client Success stories and discover why InDebted is the collections partner for leading organisations


How Trustly maintained collections performance while increasing referrals 12x

What happens when account volumes suddenly surge? See how Trustly scales collections in real-time, and maintains performance.

How 3 in 4 Snap customers resolve their accounts with InDebted’s digital-first collections

See how Snap Finance support their customers across the United States, in their preferred languages with digital-first collections.

How Klarna integrates with InDebted as their preferred collections agency in multiple markets

How Klarna integrates with InDebted in Australia, Canada, New Zealand and the United States to support their customers with a better way to shop globally.

How InDebted’s intelligent collections outperformed a traditional agency by 40%

How Cash Converters increased their liquidation rates by 40% using intelligent debt collection

How a digital-first, omnichannel debt collection strategy performs with post-charge off accounts

There’s a misconception that the older the debt, the harder it is to recover. What if the problem isn’t the age of the debt, but the strategy itself? Struggling to collect on old accounts? See how a digital-first omnichannel debt collection strategy performs with post-charge off accounts, with one of the largest United States debt buyers.

How InDebted powers the BNPL industry’s strongest collections performance

Here's how one of the world's largest BNPL providers uses intelligent debt collection to maximise liquidation, and customer experience. How digital-first collections in the buy-now-pay-later industry maintain positive customer experiences

How InDebted’s digital-first, self-serve product supports Energy sector customers

Our client is the UK’s most awarded energy supplier, powering homes and businesses with 100% green electricity. How to collect overdue accounts in the energy sector with a digital-first approach

InDebted’s real time scalability with leading BNPL provider

InDebted partners with a publicly-listed BNPL provider whose mission is to power an economy in which everyone wins Collections for fintech buy now pay later providers that scales across regions, and volume