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Debt collection in 2025: trends, technologies and opportunities

Based on our analysis of key market trends, and supplemented by insights from industry leaders and experts who are actively shaping the future of collections, here are our predictions for how the debt collection industry will evolve in 2025. We hope it’ll help you to plan effectively for the year ahead.

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Stay on top of our big news, announcements and recent media coverage

Client

InDebted appoints Kristyn Leffler as Chief Product Officer

Strategic hire brings fresh perspective and deep industry expertise to accelerate InDebted's AI-powered transformation of collections.
Client

InDebted secures $60 million to continue transforming global debt collection

Australian-founded global fintech, InDebted, today announced the completion of its A$60 million Series C capital raise.
Client

Strengthening our Legal, Risk and Compliance function

We’re proud to have not just one, but two highly regarded leaders in the Risk, Compliance & Legal remit at InDebted. Laura White has joined InDebted as Chief Risk and Compliance Officer, while Tim Collins has been appointed as General Counsel.
Client

InDebted completes acquisition of Reminda, reigniting global M&A strategy

InDebted has announced the completion of its agreement to acquire Reminda, a leading debt collection agency headquartered in Sydney.
Client

InDebted launches into the UK, finding that 2 in 3 Brits dealing with existing debt collectors experience “stressful” treatment

Read findings from new research that highlights the impact of the broken debt collection industry in the UK on consumers
Client

InDebted Secures $25M in Series B Funding

Read how InDebted hit a funding milestone, to continue changing the world of consumer debt recovery for good
Client

Consumer finance fintech InDebted named Australia’s best place to work

Debt collector named as Australia’s best place to work
Client

Digital debt collection agency InDebted arrives in the UK aiming to improve sector image

Intelligent debt collector launches in the UK to create positive collection experiences for UK consumers
Client

Disrupting debt collection in the UK with CSO Lachlan Heussler on the 11:FS podcast

Australian debt collector launches in the UK features on 11:FS podcast
Client

Global Fintech Interview with Tim Collins, Chief Customer Officer at InDebted

Debt collection trends and how technology can be used to improve the customer experience in collections
Client

Two in three consumers find debt collections ‘stressful’

New UK debt collection research finds that 2 in 3 find debt collectors stressful
Client

Why InDebted is Australia’s best place to work

InDebted named as Australia’s best place to work by Australian Financial Review
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