Payment Options

If you have a discount offer for your account, you may receive an email from us about a settlement offer. If there’s no discount offer currently available but you would still like to make a payment, you can set up a payment plan that best suits your circumstances.

If you are unable to make a payment, please reach out to our Customer Experience Team to discuss your situation. We’re here to help 😊

Important Disclosure: Impact of Paying a Reduced Settlement Amount on Your Debt

At InDebted we do not report activity to credit reference agencies, however there may still be an impact on your credit report.

When you agree to settle your debt for a reduced amount, the following important factors may impact your financial situation:

Debt Marked as ‘Partially Settled
By paying less than the full amount owed, your creditor may mark the debt as ‘partially settled’ on your credit file. This will indicate that while the debt is no longer outstanding, it was not fully paid off as originally agreed.

Credit File Impact:
A ‘partially settled’ status will appear on your credit report and may negatively impact your credit score. This status can remain on your credit file for up to six years from the date of the settlement. Lenders may view this unfavourably, which could make it harder for you to obtain credit in the future.