10+ dashboards available on demand

See for yourself how machine learning strategy drives performance, with real-time dashboards and reporting.
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Up to 30% uplift in overall collections performance

Our ML models use insights from our Data Lake data to predict the best strategy, for every customer.
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Over 1.8 billion unique customer insights

Customer interactions feed into our growing Data Lake, enriching it with insights on engagement preferences.
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Secured by ISO, SOC 2 and PCI compliance

Each customer interaction is event-driven, encrypted and unidentifiable – protecting their data at every step.
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Client portal

Machine Learning models

Data Lake

Customer Interactions

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HOW IT WORKS

Predict, personalise, and drive higher engagement

  • 1
    Remove the guesswork

    Remove the guesswork

    Say goodbye to one-size-fits-all strategies. Machine Learning predicts the best next step to engage every customer based on their preferences. 

  • 2
    Empower consumers

    Empower consumers

    By communicating on their terms, we create an empowering experience that people want to engage with, rather than withdraw from. 

  • 3
    Watch performance soar

    Watch performance soar

    Improve engagement and liquidation with ultimate personalisation. Then, track our performance with real-time dashboards.

SCALABILITY

Strategy that scales with you

Take your collections across borders, launch new products, or simply give more consumers faster support with uncapped account placements—backed by Machine Learning.

  • Secure with multi-layered compliance

    Regulatory compliance is built-in by code, with a multi-layered line of defence. Our infrastructure is ISO certified, SOC 2 and PCI compliant.
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  • Refer unlimited account volumes

    With minimal reliance on headcount, our omnichannel Machine Learning ensures each customer receives personalised communication to help them get back on track.
MACHINE LEARNING MODELS
Personalisation drives performance
How our Machine Learning models create an unmatched collections experience, while generating high performance outcomes.
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Optimise send times

ML predicts when to email customers at the time they’re most likely to take action.

20% increase in payments

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Tailored messages

ML analyses engagement and customer behaviour insights to select the perfect message.

7% increase in payments

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Responsive customer journeys

Every customer interaction informs their next communication, creating an intuitive journey.

11% increase in SMS conversion rates

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Leading email deliverability rates

InDebted’s high domain authority works in sync with ML models to optimise email deliverability.

Low 0.2% spam rate

AI

Powered by AI, driven by people

Step into the future of collections with custom AI technology

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Level up your collections strategy
Take collections performance to new heights with the ultimate third party experience.
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