How can we help you?

Manage your payment plan

Dive into the specifics of adjusting, checking, or settling your InDebted payment plan and get clarity on what happens if you miss a scheduled payment.

Can I make a one time payment on my account while in a payment plan?

You sure can! If you have some extra funds on hand, you can make a payment equivalent to your regular payment plan while keeping your current payment plan in place.

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Can I pay the remaining balance on my account?

We’ll first need your consent to cancel your existing payment plan. After this, you can pay the remaining balance in full.

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How can I make changes to my payment plan (change the date, amount, payment type, or cancel payment plan)?

First, we’ll need your consent to cancel your existing payment plan. After this, you can set up a new payment plan to your new requirements through our payment portal.

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I missed a payment on my payment plan what happens now?

Missed a payment? No worries, we've got you covered. The missed payment will be tacked onto the end of your payment plan.

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I need to check information about my existing payment plan

On the email you originally received when you set up your payment plan, you’ll have a handy link to ‘View Plan’. This will show you the most up to date details on your plan, including payment schedule, balance paid, and payment method.

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When will my scheduled payment process?

⏰ Your payment is processed between 12am and 12pm in your local time on the scheduled date.

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