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STRATEGY

Build and automate omnichannel strategies

Easily segment, customise and define your own collections strategies faster than ever, with no code required.

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OVERVIEW

Define your own fully flexible, AI-led collections

Segment audiences
One centralised platform that segments your accounts from balance size through to prior engagement. Prioritise groups for high-touch efforts and find out what works, faster.
Design workflows
More than messaging or contact management — use Receive as your strategic AI layer to design who gets contacted, how, and when, across all channels and segments.
Optimise strategy
Receive’s modular workflows let you replicate and optimise even the most nuanced strategies — without needing IT support every time you want to make a change.

HOW IT WORKS

Build strategies in minutes, not months

Choose your channels
Integrate email, SMS, WhatsApp, dialer tasks, self-serve payments, letter workflows and outsourcing into one complete strategy.
Define compliance requirements
Configure specific guardrails, manage permissions, and ensure that all communications and workflows meet local legal standards — with full auditability built-in.
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Fully configurable
Innovate, test and optimise with full control of your workflows. Segment portfolios, design messaging trees, integrate payments, and reassign accounts across buckets, driven by data.
Build for first-party collections
Transform your collections function with complete customisation, backed by API/data integrations with CRMs, payment systems, and channel providers.
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SEGMENTATION

Target the right accounts, every time, at scale

Built to optimise complex enterprise strategies
Don’t automate blindly. Launch targeted strategies based on your own data, powered by Receive’s AI.
- Segment by behaviour, balance, account stage, region, and more
- Build customised treatment flows for different customer profiles, portfolios or campaigns
- AI-driven strategy, segmentation, and campaign control that standard CRMs weren’t built for

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AI OPTIMISATION

Get smarter with every interaction

Personalise send times to each customer
Reach customers when they’re most likely to engage using AI generated optimal send times.
Your optimisation co-pilot
Choose to let Receive’s AI automatically deploy strategy recommendations, within your set boundaries.
Innovate at your own pace
Turn AI features on or off depending on your preferences, with complete control.
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Empower customers with convenience

Remove barriers to resolution

Create customisable self-serve payment portals
Offer flexible payment options including payment plans and minimum instalments
Support multiple payment types and stay aligned to customer preferences

Upgrade your strategy today

Built for internal collections teams ready to leverage the latest technology with confidence.

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