The Consumer Financial Protection Bureau has outlined their key concerns around using chatbots. Find out how to implement these new tools safely and efficiently with this guide from Tim Collins, Chief Compliance Officer.
Better Debt
Al reunir todos los rincones de las colecciones para compartir conocimientos del mercado y nuevas perspectivas, Better Debt arroja luz sobre el avance y la innovación en nuestra industria. Mire grabaciones pasadas o vea eventos futuros para unirse a la conversación en vivo
AI and Machine Learning Masterclass
Where do you start with implementing AI in Financial Services? Get the download from industry experts Josh Foreman (CEO & Founder, InDebted), Mike Zhou (Chief Data Officer, InDebted), Jo Mikleus (AI Strategic Advisor & Non-Executive Director) and Duhita Khadepau (Senior Manager - Enterprise Data, Cuscal Limited) With Jo, Duhita, Josh & Mike
Scaling a global collections function
Learn how scaling experts Klarna built their collections function from the ground-up to take their collections across continents. Live in 45 countries for over 150 million active customers, we sit down with Jan Hansson. With Jan, Josh & Hugo
Supporting borrowers in a shifting economy
Unpack what the shifting macroeconomic environment in the United States means for both creditors and collections. Joined by Transunion's Dan Simmons. With Dan, Josh, Laura & Tim
Our Collections insights
Guías, recursos y datos que puede utilizar para llevar sus colecciones al siguiente nivel
5
min readAI debt collection vs. traditional methods: what's different?
While traditional debt collection is increasingly seen as out of touch, a new generation solution is disrupting the landscape — AI-powered debt collection. It puts the power back into customer’s hands, to manage their debt their way.
4
min readImproving collections strategy by 30% with machine learning
Contacting customers digitally to recover overdue accounts is one way to improve your customer experience. But predicting how each customer prefers to engage, and adapting each step of their journey accordingly takes your collections to entirely new levels of personalisation.
5
min readBest practices for chatbots in consumer finance
The Consumer Financial Protection Bureau has outlined their key concerns around using chatbots. Find out how to implement these new tools safely and efficiently with this guide from Tim Collins, Chief Compliance Officer.
Client stories
Lea nuestras historias de éxito de clientes y descubra por qué InDebted es el socio de cobros para organizaciones líderes
Product blog
Manteniéndolo informado sobre los lanzamientos de nuestros productos, actualizaciones de rendimiento y planes futuros
3
min readHow we use machine learning to create 20% higher email payment conversion rates
Read about our latest machine learning model, the email scheduler and how it makes sure emails land at the perfect time
6
min readWe asked real people in debt what they wanted from a debt collector
Read what real customers want from debt collectors and how we’re taking it forward
2
min readAccess visibility into your customers accounts’ performance with our new Portal feature
Read about our latest client feature and how it enables real-time access into how accounts are performing, and more
Newsroom
Manténgase al tanto de nuestras grandes noticias, anuncios y cobertura mediática reciente
InDebted launches into the UK, finding that 2 in 3 Brits dealing with existing debt collectors experience “stressful” treatment
Read findings from new research that highlights the impact of the broken debt collection industry in the UK on consumers
InDebted Secures $25M in Series B Funding
Read how InDebted hit a funding milestone, to continue changing the world of consumer debt recovery for good
Consumer finance fintech InDebted named Australia’s best place to work
Debt collector named as Australia’s best place to work
Inside InDebted
Historias sobre nuestro equipo, cultura y propósito de cambiar para siempre el mundo del cobro de deudas de los consumidores
Changing the debt collection industry for good, one positive experience at a time
Read why 2,000 customers rate InDebted as the top collections agency in the worldReflecting on 20 years in the collections industry and embracing a new chapter
With almost two decades of experience, read Tracy Glen’s reflections on her time in collections and where the industry is headedTaking the shame out of debt and putting the human back in
Read why 2,000 customers rate InDebted as the top collections agency in the world