InDebted enters the Mexican market, partnering with APLAZO.MX to revolutionise debt collection in the region

Sydney, Australia, 16 Jan, 2025 — InDebted, a global leader in technology-enabled debt collection, has announced its entry into the Mexican market. With this launch, InDebted aims to empower consumers throughout Mexico with innovative solutions that support them to take control of debt. This expansion marks the sixth country the Australian-founded scale-up has entered since its inception in 2016, further advancing its mission to change the world of debt for good.

The entry into Mexico is made even more impactful through InDebted’s launch with APLAZO.MX, a leading Buy Now, Pay Later (BNPL) provider in the region. As the debt collection partner for future-thinking organizations, InDebted is revolutionizing the debt collection landscape by introducing scalable, customer-centric collections solutions that provide a better alternative to traditional debt collection agencies, improving financial outcomes for individuals and businesses alike.

“Global organizations are seeking to transform their collections approach, balancing superior consumer experiences with strong business performance. InDebted’s unique solution is perfectly positioned to meet this demand, and international expansion is central to delivering on our growth strategy. Our global footprint is evident in our numbers— 75% of our group revenue now comes from outside Australia, with nearly two-thirds generated by clients operating across multiple markets.

Our launch in Mexico with APLAZO.MX represents another significant milestone in this journey. As we look ahead to 2025, we’re excited to deepen our presence in Latin America, both with our existing client base and new partnerships we’ll forge in the region”, said Josh Foreman, Founder & CEO of InDebted.

Mexico’s fintech revolution is in full swing, with BNPL transactions expected to grow by 34.8% annually to reach $26.89 billion in market value by 2030. As these modern financial products become increasingly mainstream, organizations are tasked with ensuring that collections processes match the same level of digital sophistication and customer-centricity that attracted consumers in the first place. This evolving landscape demands ethical, consumer-first approaches to managing delinquency rates while maintaining positive customer relationships.

InDebted is committed to reshaping the debt collection experience by combining technology and innovation with an empathy-led approach. Through its flagship solutions,Collect and Receive, InDebted provides personalized, AI-powered support that places consumers at the heart of the debt resolution process. The company’s approach prioritizes transparency, fairness and positive experiences for individuals navigating financial challenges.

InDebted’s track record of successful market entries, from the United Kingdom to North America, demonstrates their proven global expansion playbook. Fresh from securing AUD$60 million in Series C funding, backed by both new and existing investors, the company is strategically positioned to capture emerging opportunities across Latin America, the UAE, and Europe. This targeted international expansion not only taps into high-growth markets but accelerates the path to generating exceptional enterprise value.

“We are thrilled to partner with InDebted as we continue our journey to redefine financial empowerment in Mexico. Their innovative, consumer-first approach to debt collection aligns seamlessly with our values of transparency and trust. Together, we aim to set a new standard for ethical and technology-driven financial solutions in the region,” said Angel Peña, CEO of APLAZO.MX.

As it launches its operations in Mexico, InDebted will continue to invest in product development and innovation tailored to the market’s unique needs. The company’s focus on fostering strong relationships with clients, consumers and regulators underscores its commitment to seeing a new standard for debt collection globally.

About InDebted

InDebted is a debt collection partner for future-thinking organizations such as Klarna, Snap Finance and Trustly. Through scalable infrastructure, data analytics and AI, InDebted provides human-centered collections and decisioning solutions that improve customer experience, liquidation, and efficiency. From pre-delinquency through to resolution, our Collect and Receive solutions enable organizations to move away from legacy systems, and into the next generation of collections management — all while championing positive customer outcomes, backed by technology with a human touch. For more information, visit www.indebted.co

Media contact: Tasha Nabila | Senior Brand & Communications Manager | tasha.nabila@indebted.co (Australia based)

About APLAZO.MX

  is a leading Buy Now, Pay Later (BNPL) platform in Mexico, revolutionizing how consumers access flexible payment solutions. By combining advanced technology, seamless user experiences, and responsible lending practices, APLAZO.MX empowers individuals to achieve financial freedom while fostering sustainable growth for merchants. With a focus on innovation and consumer-centricity, APLAZO.MX is reshaping the future of finance in Latin America. For more information, visit www.aplazo.mx.

Media contact: Ricardo Muñoz | Marketing & Communications | ricardo.munoz@aplazo.mx (Mexico city based)