InDebted provides future-thinking organisations with products and solutions to support overdue consumers through debt. Backed by technology with a human touch, we use machine learning and AI to personalise the collections journey and champion positive customer experiences — all so we can change the world of consumer debt for good. Founded in Australia, today we're a team of over 300 people living and working around the world. We're rapidly expanding throughout North America, the United Kingdom, Europe, Latin America and the Middle East. We’re a $50m revenue (and growing) organisation, having recently completed our Series C funding round, backed by leading investors such as Airtree. Now is an exciting time to join the team as we continue to make the experience of debt resolution smoother, and more human. Location: Missouri (In-Office – required in-office 5 days per week, M-F) Summary The Dispute Resolution Specialist is responsible for managing client inquiries and ensuring timely and accurate responses to client validation requests. This role supports InDebted’s commitment to high-quality client service by researching, validating, and resolving account discrepancies while maintaining compliance with client requirements and applicable regulations. The position requires close collaboration with internal teams, external clients, and consumers to ensure effective and professional issue resolution.