About Us

InDebted is changing the way organisations recover outstanding accounts by combining human values with compelling customer centric messaging and data-driven decisions.  We do this to deliver on our mission to be the preferred choice of customers to support their debt free journey, everywhere.

We are a fast-growing startup that believes in putting our customers first, tackling tough problems head-on, and simply trusting our employees to get stuff done. 

We’re looking for an experienced Customer Service Specialist to join our global team!

<div><b style="font-size: 24px">About Us</b></div><div><br></div><div>InDebted is changing the way organisations recover outstanding accounts by combining human values with compelling customer centric messaging and data-driven decisions.  We do this to deliver on our mission to be the preferred choice of customers to support their debt free journey, everywhere.</div><div><br></div><div>We are a fast-growing startup that believes in putting our customers first, tackling tough problems head-on, and simply trusting our employees to get stuff done.&nbsp;</div><div><br></div><div>We’re looking for an experienced Customer Service Specialist to join our global team!</div>

<li>Very competitive compensation plus incentive based on customer feedback</li><li>A 4 day working week in which you work 4 consecutive 9 hour shifts and are paid for 5</li><li>Unlimited PTO</li><li>Remote work&nbsp; allowance of Php7,000+ per month&nbsp;</li><li>Apple (MacBook Air), keyboard, mouse, Jabra headset plus your table and chair will be provided&nbsp;</li><li>Sponsored monthly team lunches/activities</li><li>Exposure to industry leading clients and partners; and</li><li>An experienced and enthusiastic team with huge growth potential.</li>

<li>Utilize excellent written and verbal communication skills to interact clearly and concisely with customers with the aim of providing a world-class customer service experience. This role will interact with customers primarily through digital channels including live chat, email, and SMS, and therefore require strong written communication skills</li><li>Analyze customers’ concerns to understand why they are reaching out to us.&nbsp; Be able to acknowledge customers' concerns, clarify the issue, determine the cause of the problem, select and explain the best solution and, if necessary, follow up to ensure resolution,</li><li>Recommend potential process or technology improvements to internal InDebted teams based on daily interactions with customers,</li><li>Meet and exceed scorecard targets; and</li><li>Comply with applicable laws, regulations, policies, and procedures.</li>

<li>Self-motivated and resourceful -&nbsp; You should possess critical thinking and problem solving skills to provide the highest level of service to customers</li><li>Highly dependable and flexible.&nbsp; This role will be required to support customers in the United States and Canadian time zones, which is the night shift in Philippine time.</li><li>A high level of proficiency with utilizing web-based tools to interact with customers and document steps taken</li><li>Ability to successfully multitask and interact with up to 5 different customers simultaneously through various digital channels</li><li>Experience working in a fast-paced environment. There is also the possibility of working remotely and working with team members in other offices, so the ability to collaborate and be productive in a virtual setting is important</li>

<li>Familiarity with debt collection regulations in the United States and Canada.</li><li>2+ years of experience in Customer Service&nbsp;</li>

Customer Service Specialist (Philippines)

About Us

InDebted is changing the way organisations recover outstanding accounts by combining human values with compelling messaging and data-driven decisions. We do this to deliver on our mission to be the preferred choice of customers to support their debt free journey, everywhere.

We are a fast-growing startup that believes in putting our customers first, tackling tough problems head-on, and simply trusting our employees to get stuff done. We offer  a four day work week, flexible schedules, unlimited paid leave, competitive salaries, stock options, and other perks that come with being a remote-first company.

We are looking for a Junior Accounts Payable Accountant to join our global Finance team. Our global Finance team primarily works in Australian Eastern Standard Time (GMT + 10) so some overlap between your day and ours would be ideal.
As a remote company, we look for folks who can adapt and learn quickly, are eager to work in a fast-paced environment, have excellent attention to detail, great communication and time management skills.
The Junior Accounts Payable Accountant will have responsibility for the day to day payables accounting activities, mainly focusing on the reconciliation and validation of employee expenses. The role will report to the Accounting Supervisor and has scope to grow as the business scales.


<div><b style="font-size: 24px">About Us</b></div><div><br></div><div>InDebted is changing the way organisations recover outstanding accounts by combining human values with compelling messaging and data-driven decisions. We do this to deliver on our mission to be the preferred choice of customers to support their debt free journey, everywhere.</div><div><br></div><div>We are a fast-growing startup that believes in putting our customers first, tackling tough problems head-on, and simply trusting our employees to get stuff done. We offer  a four day work week, flexible schedules, unlimited paid leave, competitive salaries, stock options, and other perks that come with being a remote-first company.</div><div><br></div><div><span style="font-size: 11pt">We are looking for a Junior Accounts Payable Accountant to join our global Finance team. Our global Finance team primarily works in Australian Eastern Standard Time (GMT + 10) so some overlap between your day and ours would be ideal.</span></div><div><span style="font-size: 11pt">As a remote company, we look for folks who can adapt and learn quickly, are eager to work in a fast-paced environment, have excellent attention to detail, great communication and time management skills.</span></div><div><span style="font-size: 11pt">The Junior Accounts Payable Accountant will have responsibility for the day to day payables accounting activities, mainly focusing on the reconciliation and validation of employee expenses. The role will report to the Accounting Supervisor and has scope to grow as the business scales.</span></div>

<li>Handle the reconciliation of credit card transactions (from recording of the invoices for all entities in the group up to settlement/payment and ensuring appropriate tax is applied)</li><li>Ensure that payments under intercompany accounts are properly recorded across different InDebted entities</li><li>Communicate and chase employees for missing supporting documents for all transactions in the credit card portal</li><li>Conduct internal audit and ensure that purchases made under the employee credit cards program are covered under the policy</li><li>Summarize findings of audit and raise to management team any exceptions or irregular transactions identified as deemed necessary</li><li>Prepare summary of due invoices needed to be paid or settled across different InDebted entities</li><li>Assist the team on monthly closing requirements, compliance audit requests, trust reconciliation or other tasks as deemed necessary</li>

About Us

InDebted is changing the way organisations recover outstanding accounts by combining human values with compelling messaging and data-driven decisions. We do this to deliver on our mission to be the preferred choice of customers to support their debt free journey, everywhere.

We are a fast-growing startup that believes in putting our customers first, tackling tough problems head-on, and simply trusting our employees to get stuff done. We offer  a four day work week, flexible schedules, unlimited paid leave, competitive salaries, stock options, and other perks that come with being a remote-first company.

The Communication Monitoring Group, a sub-function of the Compliance and Risk Auditing group, is responsible for evaluating our multi-channels of communication with customers against three scorecards: Regulatory, Customer Satisfaction, and Performance. The Monitoring Manager will assist in developing, creating, and implementing monitoring processes and procedures; as well as making recommendations for enhancements to training materials and when applicable, working with Operations to deliver coaching or escalated remediation.
 
The role reports to the Compliance Communication Monitoring Manager and  may support consumers who also speak French in Europe. 


<div><b style="font-size: 24px">About Us</b></div><div><br></div><div>InDebted is changing the way organisations recover outstanding accounts by combining human values with compelling messaging and data-driven decisions. We do this to deliver on our mission to be the preferred choice of customers to support their debt free journey, everywhere.</div><div><br></div><div>We are a fast-growing startup that believes in putting our customers first, tackling tough problems head-on, and simply trusting our employees to get stuff done. We offer  a four day work week, flexible schedules, unlimited paid leave, competitive salaries, stock options, and other perks that come with being a remote-first company.</div><div><br></div><div>The Communication Monitoring Group, a sub-function of the Compliance and Risk Auditing group, is responsible for evaluating our multi-channels of communication with customers against three scorecards: Regulatory, Customer Satisfaction, and Performance. The Monitoring Manager will assist in developing, creating, and implementing monitoring processes and procedures; as well as making recommendations for enhancements to training materials and when applicable, working with Operations to deliver coaching or escalated remediation.</div><div>&nbsp;</div><div>The role reports to the Compliance Communication Monitoring Manager and  may support consumers who also speak French in Europe. </div>

<li>The primary task of the quality analyst is communication monitoring (Calls, CHAT, e-mail, and Text) and providing actionable insight.&nbsp;</li><li>Through monitoring, a QA analyst will gather information to help improve agent and communication performance. When you monitor a communication, you will have evaluation score-cards for Regulatory, Customer Satisfaction, and Performance that will be used to capture the information.</li>

<li>Must be fluent in both French and English.&nbsp; Reading, Listening, and Writing</li><li>Fluent in Spanish is a plus</li><li>1 years’ experience in call center quality assurance</li><li>Digital call center experience preferred</li><li>Proficiency in Mac OS/Windows/Google Suite</li><li>Experience with call center quality management principles</li><li>Genuine excitement and interest in learning new technologies</li><li>Comply with applicable laws, regulations, policies, and procedure</li>

Compliance Monitoring QA Analyst (Multilingual)

About Us

InDebted is changing the way organisations recover outstanding accounts by combining human values with compelling messaging and data-driven decisions. We do this to deliver on our mission to be the preferred choice of customers to support their debt free journey, everywhere.

We are a fast-growing startup that believes in putting our customers first, tackling tough problems head-on, and simply trusting our employees to get stuff done. We offer  a four day work week, flexible schedules, unlimited paid leave, competitive salaries, stock options, and other perks that come with being a remote-first company.


We are looking for a Business Development Representative (BDR) to join our team. This is an exciting role for someone early in their career who is hungry to work in sales at one of the world’s most exciting FinTechs. BDRs are the engine room of our growth model. New joiners will be able to see the tangible impact they are having on our organization. You will be surrounded by ambitious, motivated colleagues; and supported by a team that wants to see you succeed and progress through the organisation.

Business Development Representatives (“BDRs”) at Indebted, will be a critical component of our growth. We are building a world class BDR team, with the right tools, processes and coaching to build every team member for a strong career in sales.  As a BDR team, the focus is new business opportunities. We master communicating InDebted’s unique position and powerful platform by aligning our solution with the business objectives of our clients. 


What You Bring to the Table

Successful BDRs understand the close collaboration between Business Development, Marketing and the broader Sales team.  As a team with operational rigor, and a responsibility to fill the funnel, you are results driven and accountable for work and performance.  Our team is about building you for the future, so meet that head on with a commitment to continuous development and growth.  


<div><b style="font-size: 24px">About Us</b></div><div><br></div><div>InDebted is changing the way organisations recover outstanding accounts by combining human values with compelling messaging and data-driven decisions. We do this to deliver on our mission to be the preferred choice of customers to support their debt free journey, everywhere.</div><div><br></div><div>We are a fast-growing startup that believes in putting our customers first, tackling tough problems head-on, and simply trusting our employees to get stuff done. We offer  a four day work week, flexible schedules, unlimited paid leave, competitive salaries, stock options, and other perks that come with being a remote-first company.</div><div><br></div><div><br></div><div>We are looking for a Business Development Representative (BDR) to join our team. This is an exciting role for someone early in their career who is hungry to work in sales at one of the world’s most exciting FinTechs. BDRs are the engine room of our growth model. New joiners will be able to see the tangible impact they are having on our organization. You will be surrounded by ambitious, motivated colleagues; and supported by a team that wants to see you succeed and progress through the organisation.</div><div><br></div><div>Business Development Representatives (“BDRs”) at Indebted, will be a critical component of our growth. We are building a world class BDR team, with the right tools, processes and coaching to build every team member for a strong career in sales.&nbsp; As a BDR team, the focus is new business opportunities. We master communicating InDebted’s unique position and powerful platform by aligning our solution with the business objectives of our clients.&nbsp;</div><div><br></div><div><br></div><div><b style="font-size: 24px">What You Bring to the Table</b></div><div><br></div><div>Successful BDRs understand the close collaboration between Business Development, Marketing and the broader Sales team.&nbsp; As a team with operational rigor, and a responsibility to fill the funnel, you are results driven and accountable for work and performance.&nbsp; Our team is about building you for the future, so meet that head on with a commitment to continuous development and growth.&nbsp; </div>

<li>Self-starter who is passionate about learning and developing the knowledge and skills for an extraordinary sales career</li><li>Partnering with sales reps to strategically determine messaging, persona targets, and account strategy</li><li>Researching target accounts, identifying key players and crafting targeted lists, call strategies, and messaging to stimulate opportunities</li><li>Developing and nurturing accounts and contacts through outbound calls, social messaging, emails, events, and other mediums</li><li>Creating sales-ready opportunities and transferring those leads to Sales Representatives</li><li>Handling sales pipeline through qualification to discovery and preparing reports and forecasts on activities and results using Salesforce</li><li>Achieving and exceeding monthly quotas of qualified appointments and sales qualified opportunities</li>

<li>You come with grit, 1+ years as a SDR/ADR/BDR, or 2+ years in other highly competitive sales environments</li><li>Strong ability to engage with qualified leads over the phone.&nbsp; You have excellent communication, discovery, and presentation skills (written and verbal) to persuasively connect with senior level decision makers.</li><li>Proficiency and experience using Salesforce, Outreach, and LinkedIn</li><li>Competitive - you want to outwork everyone around you and be rewarded for your level of effort and not the amount of time you've been in your role</li><li>Intelligent - fast learner and very capable of articulating value</li>

About Us

InDebted is changing the way organisations recover outstanding accounts by combining human values with compelling messaging and data-driven decisions. We do this to deliver on our mission to be the preferred choice of customers to support their debt free journey, everywhere.

We are a fast-growing startup that believes in putting our customers first, tackling tough problems head-on, and simply trusting our employees to get stuff done. We offer  a four day work week, flexible schedules, unlimited paid leave, competitive salaries, stock options, and other perks that come with being a remote-first company.

At the heart we are striving to make our people experience world-class and seamless and the People & Culture team take pride in their craft and in delivering friction-free employee experiences. Across the entire employee lifecycle, from onboarding all the way to offboarding and everything in between, we are building a world-class global people Operations team to fuel InDebted’s hypergrowth by delivering seamless, scalable, and delightful employee experiences.
 
The People Operations team sits at the core of the employee lifecycle, responsible for onboarding, offboarding, and managing all queries that flow through our service desk. As the first point of contact for all People team requests and enquiries,
People Ops specialises in high volume tasks that require efficiency & precision, delivering outstanding customer service and keeping systems and data accurate.
 
The People Operations Lead is a key new role to help support our growth. Reporting to the Head of People & Culture, you will help design and build our People Operations function as we scale our business globally. You will be hands-on and be able to flex from strategic to tactical work whilst building and coaching a world-class People Ops Team. 
  
At InDebted this role will be instrumental to the success of our people experience programs and will focus on centralisation of our people operations,  processes, know-how  and tech to remove inefficiencies as we grow and scale the business.  The People Operations Team will also work closely with our Talent Acquisition, People Experience and Vibe and Community teams & initiatives to enable our people do their best work 



<div><b style="font-size: 24px">About Us</b></div><div><br></div><div>InDebted is changing the way organisations recover outstanding accounts by combining human values with compelling messaging and data-driven decisions. We do this to deliver on our mission to be the preferred choice of customers to support their debt free journey, everywhere.</div><div><br></div><div>We are a fast-growing startup that believes in putting our customers first, tackling tough problems head-on, and simply trusting our employees to get stuff done. We offer  a four day work week, flexible schedules, unlimited paid leave, competitive salaries, stock options, and other perks that come with being a remote-first company.</div><div><br></div><div>At the heart we are striving to make our people experience world-class and seamless and the People &amp; Culture team take pride in their craft and in delivering friction-free employee experiences. Across the entire employee lifecycle, from onboarding all the way to offboarding and everything in between, we are building a world-class global people Operations team to fuel InDebted’s hypergrowth by delivering seamless, scalable, and delightful employee experiences.</div><div>&nbsp;</div><div>The People Operations team sits at the core of the employee lifecycle, responsible for onboarding, offboarding, and managing all queries that flow through our service desk. As the first point of contact for all People team requests and enquiries,</div><div>People Ops specialises in high volume tasks that require efficiency &amp; precision, delivering outstanding customer service and keeping systems and data accurate.</div><div>&nbsp;</div><div>The People Operations Lead is a key new role to help support our growth. Reporting to the Head of People &amp; Culture, you will help design and build our People Operations function as we scale our business globally. You will be hands-on and be able to flex from strategic to tactical work whilst building and coaching a world-class People Ops Team.&nbsp;</div><div>&nbsp;&nbsp;</div><div>At InDebted this role will be instrumental to the success of our people experience programs and will focus on centralisation of our people operations,&nbsp; processes, know-how&nbsp; and tech to remove inefficiencies as we grow and scale the business.&nbsp; The People Operations Team will also work closely with our Talent Acquisition, People Experience and Vibe and Community teams &amp; initiatives to enable our people do their best work&nbsp;</div><div><br></div>

<li>You will ensure the People Processes are reliable, intuitive, and responsive to the needs of the business across multiple geographies.</li><li>Oversee the efficient and accurate delivery of HR transactions, with a constant focus on improving delivery against deliverables, to raise customer satisfaction, and improve organisational productivity through self-service.</li><li>Champion InDebeted’s people systems, processes, and tools. This includes driving new opportunities for integration, automation and self service</li><li>Understand and apply employment legislation, in partnership with legal and compliance, across all our employment processes.</li><li>Collaborate across the entire People team, as well as with other functional areas such as, Finance, Payroll, Operations and IT teams.</li><li>Grow skills and impact within the team by focusing on growth pathways and coaching, Cultivate a high-performance, people-first team culture by pursuing excellence, empowering others, and being a force for good.</li>

<li>Ambitious and goal-centric</li><li>Experience in a people ops or related role in a fast growth business</li><li>Familiar with Tech stacks</li><li>Comfortable working in high-ambiguity situations and creating concrete solutions that achieve time-sensitive goals</li><li>Very collaborative and solution-focused approach with a can-do attitude</li><li>Strong attention to detail and strong analytical capability</li><li>A self-starter, able to multitask and work with different partners</li><li>Confident and calm under pressure, able to quickly adapt within a changing environment</li><li>Can communicate clearly with different audiences by combining narratives and data</li>

About Us

InDebted is changing the way organisations recover outstanding accounts by combining human values with compelling messaging and data-driven decisions. We do this to deliver on our mission to be the preferred choice of customers to support their debt free journey, everywhere.

We are a fast-growing startup that believes in putting our customers first, tackling tough problems head-on, and simply trusting our employees to get stuff done. We offer  a four day work week, flexible schedules, unlimited paid leave, competitive salaries, stock options, and other perks that come with being a remote-first company.

As a Team Lead you will be responsible for coaching agents to ensure compliance on metric standards, monitor continuous improvement by interpreting performance data and ensuring consistent delivery based on the implementation of action plans. This role is integral in keeping agents engaged and contributing to the success of InDebted.



<div><b style="font-size: 24px">About Us</b></div><div><br></div><div>InDebted is changing the way organisations recover outstanding accounts by combining human values with compelling messaging and data-driven decisions. We do this to deliver on our mission to be the preferred choice of customers to support their debt free journey, everywhere.</div><div><br></div><div>We are a fast-growing startup that believes in putting our customers first, tackling tough problems head-on, and simply trusting our employees to get stuff done. We offer  a four day work week, flexible schedules, unlimited paid leave, competitive salaries, stock options, and other perks that come with being a remote-first company.</div><div><br></div><div>As a Team Lead you will be responsible for coaching agents to ensure compliance on metric standards, monitor continuous improvement by interpreting performance data and ensuring consistent delivery based on the implementation of action plans. This role is integral in keeping agents engaged and contributing to the success of InDebted.</div><div><br></div>

<li>Very competitive compensation&nbsp;</li><li>A 4 day working week in which you work 4 consecutive 9 hour shifts and are paid for 5</li><li>Unlimited PTO</li><li>Remote work&nbsp; allowance of Php7,000+ per month&nbsp;</li><li>Apple (MacBook Air), keyboard, mouse, Jabra headset plus your table and chair will be provided&nbsp;</li><li>Sponsored monthly team lunches/activities</li><li>Exposure to industry leading clients and partners; and</li><li>An experienced and enthusiastic team with huge growth potential.</li>

<li>Utilize excellent written and verbal communication skills to interact clearly and concisely with customers with the aim of providing a world-class customer service experience. This role will interact with customers primarily through digital channels including live chat, email, and SMS, and therefore require strong written communication skills</li><li>Analyze customers’ concerns to understand why they are reaching out to us.&nbsp; Be able to acknowledge customers' concerns, clarify the issue, determine the cause of the problem, select and explain the best solution and, if necessary, follow up to ensure resolution,</li><li>Recommend potential process or technology improvements to internal InDebted teams based on daily interactions with customers,</li><li>Meet and exceed scorecard targets</li><li>Comply with applicable laws, regulations, policies, and procedures.</li><li>Monitor CSS employee performance and provide coaching on improvement areas&nbsp;</li><li>Handle and resolve customer escalations</li><li>Motivate and mentor team members to deliver excellent customer service&nbsp;</li>

<li>At least 3 years of leadership or management experience</li><li>Open to working in shift environment&nbsp;</li><li>Strong leadership skills that inspire team members to excel by example.</li><li>Takes initiative on new projects.</li><li>Computer literate with proficiency in MS Excel, MS Word and MS PowerPoint.</li><li>Highly developed sense of integrity.</li><li>Excellent communicator in English (written and spoken).</li><li>With strong interpersonal, customer service, and computer skills.</li><li>Strong self-organization, decision making and analytical abilities.</li><li>Strong detail orientation and communication/listening skills.</li>

<li>Familiarity with debt collection regulations in the United States and Canada.</li>

About Us

InDebted is changing the way organisations recover outstanding accounts by combining human values with compelling messaging and data-driven decisions. We do this to deliver on our mission to be the preferred choice of customers to support their debt free journey, everywhere.

We are a fast-growing startup that believes in putting our customers first, tackling tough problems head-on, and simply trusting our employees to get stuff done. We offer  a four day work week, flexible schedules, unlimited paid leave, competitive salaries, stock options, and other perks that come with being a remote-first company.

About the Role

It is your mission to work closely with Leaders, and our engineering team to build a sustainable culture of delivery. You will lead complex, multi-disciplinary pieces of work and be equally comfortable working with leadership to set strategic goals and clarify priorities, as you are with teams to communicate program status, escalate issues and manage dependencies as you are discussing technical trade-offs with an engineer.


<div><b style="font-size: 24px">About Us</b></div><div><br></div><div>InDebted is changing the way organisations recover outstanding accounts by combining human values with compelling messaging and data-driven decisions. We do this to deliver on our mission to be the preferred choice of customers to support their debt free journey, everywhere.</div><div><br></div><div>We are a fast-growing startup that believes in putting our customers first, tackling tough problems head-on, and simply trusting our employees to get stuff done. We offer  a four day work week, flexible schedules, unlimited paid leave, competitive salaries, stock options, and other perks that come with being a remote-first company.</div><div><br></div><div><b><span style="font-size: 24px">About the Role</span></b></div><div><br></div><div><span style="font-size: 11pt">It is your mission to work closely with Leaders, and our engineering team to build a sustainable culture of delivery. You will lead complex, multi-disciplinary pieces of work and be equally comfortable working with leadership to set strategic goals and clarify priorities, as you are with teams to communicate program status, escalate issues and manage dependencies as you are discussing technical trade-offs with an engineer.</span></div>

<li>Establishing cross-functional squads in using Agile methodologies to achieve customer satisfaction</li><li>Enabling the cross-functional squads on their self-organise journey</li><li>Remove impediments and coach the cross-functional squads on removing impediments</li><li>Identify bottlenecks in our delivery process and help the cross-functional teams to identify and fill in blanks in the agile ways of working</li><li>Resolve conflicts and issues that occur</li><li>Help the cross-functional squads achieve higher levels of delivery maturity</li><li>Support the product managers and provide education where needed</li><li>Align stakeholders’ expectations with delivery capacity</li><li>Identify gaps and possible improvements in the current ways of working</li><li>Monitor and track delivery status across multiple teams and projects</li><li>Promote accountability towards technical program delivery</li><li>Manage open issues relating to delivery</li><li>Manage dependencies across teams and groups</li><li>Facilitate effective, timely and transparent team decision-making practices</li><li>Facilitate continual improvement rituals to build the effectiveness of product development and engineering teams</li><li>Build a culture and environment to achieve excellence and innovation</li><li>Build partnerships with cross-functional teams to influence decisions, drive alignment and prioritisation</li>

<li>You know the Agile Manifesto by heart</li><li>Prior experience with scrum and/or other agile methodologies</li><li>Prior experience at a SAAS company is desirable</li><li>Prior experience with Kanban is desirable</li><li>Ability to analyze and think quickly and to resolve conflict</li><li>Knowledgeable in techniques to fill in gaps in the agile ways of working</li><li>Ability to determine the best technique to apply to different situations</li><li>Experience with successful Agile techniques</li><li>Ability to work with and influence a cross-functional team</li><li>Strong communication, interpersonal and mentoring skills</li><li>Ability to adapt to a changing environment</li><li>Self-motivation and the ability to stay focused in the middle of distraction</li><li>Stakeholder management</li><li>Deep understanding of Agile product development processes</li><li>Knowledgeable in technical concepts, systems and practices</li><li>Experience working with Product Managers, Designers and Engineers to deliver key company initiatives</li><li>Comfortable with ambiguity in a fast-paced environment with shifting priorities</li><li>A natural communicator who leads through influence, not authority</li><li>A love for navigating complexity and tackling ambiguous problems</li><li>Process-oriented but flexible in approach</li><li>Motivated to provide an inclusive and psychologically safe environment for our diverse team to collaborate together, in a timely fashion, towards shared goalsLeadership capability to ensure clarity, alignment and accountability to achieve our vision</li>

About Us

InDebted is changing the way organisations recover outstanding accounts by combining human values with compelling messaging and data-driven decisions. We do this to deliver on our mission to be the preferred choice of customers to support their debt free journey, everywhere.

We are a fast-growing startup that believes in putting our customers first, tackling tough problems head-on, and simply trusting our employees to get stuff done. We offer  a four day work week, flexible schedules, unlimited paid leave, competitive salaries, stock options, and other perks that come with being a remote-first company.

We are looking for a Accounting Supervisor, North America to join our global Finance team to help us look after our North American operations. Our global Finance team primarily works in Australian Eastern Standard Time (GMT + 10) so some overlap between your day and ours would be ideal.

As a remote company, we look for folks who can adapt and learn quickly, are eager to work in a fast-paced environment, have excellent attention to detail, great communication and time management skills.

The Accounting Supervisor, North America will have responsibility for the day to day accounting activities of our United States and Canadian subsidiaries. The role will have one direct report initially and scope to grow as the business scales.


<div><b style="font-size: 24px">About Us</b></div><div><br></div><div>InDebted is changing the way organisations recover outstanding accounts by combining human values with compelling messaging and data-driven decisions. We do this to deliver on our mission to be the preferred choice of customers to support their debt free journey, everywhere.</div><div><br></div><div>We are a fast-growing startup that believes in putting our customers first, tackling tough problems head-on, and simply trusting our employees to get stuff done. We offer  a four day work week, flexible schedules, unlimited paid leave, competitive salaries, stock options, and other perks that come with being a remote-first company.</div><div><br></div><div>We are looking for a Accounting Supervisor, North America to join our global Finance team to help us look after our North American operations. Our global Finance team primarily works in Australian Eastern Standard Time (GMT + 10) so some overlap between your day and ours would be ideal.</div><div><br></div><div>As a remote company, we look for folks who can adapt and learn quickly, are eager to work in a fast-paced environment, have excellent attention to detail, great communication and time management skills.</div><div><br></div><div>The Accounting Supervisor, North America will have responsibility for the day to day accounting activities of our United States and Canadian subsidiaries. The role will have one direct report initially and scope to grow as the business scales.</div>

<li>Lead the month-end close process, including close of sub-ledgers, accruals, journals and balance sheet reconciliations and the preparation and review of management reports for our United States and Canadian subsidiaries</li><li>Manage daily accounting activities including, but not limited to, cash, accounts payable, accruals, trust accounting and T&amp;E&nbsp;</li><li>Liaise with external tax accountants to ensure completion of tax filings and prepare statutory reporting</li><li>Review bank reconciliations and GL coding prepared by direct report</li><li>Partner with the business to accurately reconcile accounts, summarize activity, and resolve reconciling differences in a timely manner</li><li>Support the annual external financial statement audit by providing information accurately and timely</li><li>Research technical accounting(e.g., revenue recognition) guidance</li><li>Assist with compliance audits as required(e.g., banking, taxing agencies, insurance)</li><li>Assist Finance team with the budgeting and forecasting processes</li><li>Establish and maintain accounting policies and procedures, as well as identify new policies and areas of improvement</li><li>Continuously identify and develop solutions for process efficiency to improve operations and productivity</li>

<li>Bachelor’s / Master’s in Accounting, Finance, or related field</li><li>3 - 5 years experience in accounting and finance roles</li><li>CPA strongly preferred</li><li>Supervisory experience</li><li>Combination of accounting firm and corporate setting preferred</li><li>Strong attention to detail with an ability to multi-task</li><li>Proactive and enthusiastic attitude with a focus on process enhancement</li><li>Strong communication and stakeholder management skills</li><li>Ability to work independently and as part of a team.</li>

<li>Experience in a SaaS or high-growth technology business</li>

About Us

InDebted is changing the way organisations recover outstanding accounts by combining human values with compelling messaging and data-driven decisions. We do this to deliver on our mission to be the preferred choice of customers to support their debt free journey, everywhere.

We are a fast-growing startup that believes in putting our customers first, tackling tough problems head-on, and simply trusting our employees to get stuff done. We offer  a four day work week, flexible schedules, unlimited paid leave, competitive salaries, stock options, and other perks that come with being a remote-first company.

We are seeking a modern PMM. You are data-driven and have a growth mindset. You understand the art and science of product marketing and specialize in clearly articulating a product’s value in a way that resonates with the market. Thinking in Jobs to be done is your natural state. You’re a continuous learner, follower, or contributor of the PMA ... and you know well who April Dunford is. You represent the voice of the client and you relentlessly drive product adoption and advocacy. 

You will be responsible for building value propositions, messaging framework, ICP, personas and taking our product to market by building go-to-market strategies and driving execution via differentiated product messaging and positioning with the goal of increasing pipeline and revenue. 

In this role, you will work collaboratively across the product management and go-to-market teams, including product, marketing, sales, and client success. 



<div><b style="font-size: 24px">About Us</b></div><div><br></div><div>InDebted is changing the way organisations recover outstanding accounts by combining human values with compelling messaging and data-driven decisions. We do this to deliver on our mission to be the preferred choice of customers to support their debt free journey, everywhere.</div><div><br></div><div>We are a fast-growing startup that believes in putting our customers first, tackling tough problems head-on, and simply trusting our employees to get stuff done. We offer  a four day work week, flexible schedules, unlimited paid leave, competitive salaries, stock options, and other perks that come with being a remote-first company.</div><div><br></div><div>We are seeking a modern PMM. You are data-driven and have a growth mindset. You understand the art and science of product marketing and specialize in clearly articulating a product’s value in a way that resonates with the market. Thinking in Jobs to be done is your natural state. You’re a continuous learner, follower, or contributor of the PMA ... and you know well who April Dunford is. You represent the voice of the client and you relentlessly drive product adoption and advocacy.&nbsp;</div><div><br></div><div>You will be responsible for building value propositions, messaging framework, ICP, personas and taking our product to market by building go-to-market strategies and driving execution via differentiated product messaging and positioning with the goal of increasing pipeline and revenue.&nbsp;</div><div><br></div><div>In this role, you will work collaboratively across the product management and go-to-market teams, including product, marketing, sales, and client success.&nbsp;</div><div><br></div>

<li>Product positioning and messaging. Develop a deep understanding of our product to inform product positioning, messaging, and narrative storytelling, build an overarching strategy and an effective messaging framework that speaks to our clients</li><li>Market intelligence. Understand the market opportunities and the commercial value that can be driven by our product to build and inform our ICP, personas, competitive intelligence, client segmentation, and TAM</li><li>Client segmentation analysis. Uncover and develop client segments across our product (ie. quantified client profiles) to inform decisions and improve LTV</li><li>Buying process. Understand and document the buyer’s process, including where they get information, and the who, what, when and why behind the decisions they make. Then drive changes to sales and marketing processes based on what you learn</li><li>GTM collateral. Produce relevant sales and marketing collateral, tools, and documents to drive GTM enablement and enable effective demand generation campaigns. Teach sales how and when to use the sales collateral to drive productive sales calls</li><li>Client research. Develop quantitative and qualitative insights to inform product and marketing decisions (ie. client surveys, focus groups)</li><li>Storytelling. Build a compelling narrative for our product, client segments, and the market and evangelize that story both internally and externally&nbsp;</li><li>Reporting on product marketing’s success. Report regularly on product marketing performance and impact (ie. revenue metrics, win rate, content usage, etc )</li>

<li>Experienced with 4+ years in product marketing preferably high tech Fintech environment</li><li>Certifications from Product Marketing institutions will be an added bonus A self-starter, with a successful record of implementation and aligning tactical plans with strategies&nbsp;</li><li>High motivation and thrive in a fast-paced and collaborative team environment&nbsp;</li><li>Agile in your approaches and you do what it takes to move fast in an ever-changing market and hit the numbers while staying within budget</li><li>Proven in your results achieved and are hungry to continue your successful journey</li><li>Open-minded about non-traditional approaches to marketing. You’re confident without being set in your ways. You’re well-informed and passionate about emerging trends in marketing and online business and culture</li><li>Expressive and fearless, can effectively convince and make your point without being abrasive</li><li>Egoless, you focus on and do a great job of any given task without complaint</li><li>Innovative, you think of interesting and alternative ways to get at a target market or improve processes</li>

About Us

InDebted is changing the way organisations recover outstanding accounts by combining human values with compelling messaging and data-driven decisions. We do this to deliver on our mission to be the preferred choice of customers to support their debt free journey, everywhere.

We are a fast-growing startup that believes in putting our customers first, tackling tough problems head-on, and simply trusting our employees to get stuff done. We offer  a four day work week, flexible schedules, unlimited paid leave, competitive salaries, stock options, and other perks that come with being a remote-first company.

<div><b style="font-size: 24px">About Us</b></div><div><br></div><div>InDebted is changing the way organisations recover outstanding accounts by combining human values with compelling messaging and data-driven decisions. We do this to deliver on our mission to be the preferred choice of customers to support their debt free journey, everywhere.</div><div><br></div><div>We are a fast-growing startup that believes in putting our customers first, tackling tough problems head-on, and simply trusting our employees to get stuff done. We offer  a four day work week, flexible schedules, unlimited paid leave, competitive salaries, stock options, and other perks that come with being a remote-first company.</div>

Rejoignez l'équipe d'InDebted

Customer Experience

Compliance Monitoring QA Analyst (Multilingual)

Customer Service Team Lead (Philippines)

Customer Service

Customer Service Specialist (Philippines)

Finance

Junior Accountant

Accounting Supervisor

Operations

People Operations Lead

Product Management

Delivery Lead

Revenue

Business Development Representative

Product Marketing Manager

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