The Consumer Financial Protection Bureau has outlined their key concerns around using chatbots. Find out how to implement these new tools safely and efficiently with this guide from Tim Collins, Chief Compliance Officer.
Better Debt
Bringing together all corners of collections to share market insights and new perspectives, Better Debt shines a light on advancement and innovation in our industry. Watch past recordings or see future events to join the conversation live
AI and Machine Learning Masterclass
Where do you start with implementing AI in Financial Services? Get the download from industry experts Josh Foreman (CEO & Founder, InDebted), Mike Zhou (Chief Data Officer, InDebted), Jo Mikleus (AI Strategic Advisor & Non-Executive Director) and Duhita Khadepau (Senior Manager - Enterprise Data, Cuscal Limited) With Jo, Duhita, Josh & Mike
Scaling a global collections function
Learn how scaling experts Klarna built their collections function from the ground-up to take their collections across continents. Live in 45 countries for over 150 million active customers, we sit down with Jan Hansson. With Jan, Josh & Hugo
Supporting borrowers in a shifting economy
Unpack what the shifting macroeconomic environment in the United States means for both creditors and collections. Joined by Transunion's Dan Simmons. With Dan, Josh, Laura & Tim
Our Collections insights
Guides, resources and data you can use to take your collections to the next level
5
min readBest practices for chatbots in consumer finance
The Consumer Financial Protection Bureau has outlined their key concerns around using chatbots. Find out how to implement these new tools safely and efficiently with this guide from Tim Collins, Chief Compliance Officer.
2
min readChoosing a debt collection partner that understands today's consumers
In such a competitive environment, fintechs and buy now, pay later providers are laser focussed on innovation and growth, leaving little time to develop a collections strategy. Outsourcing can be an effective solution, as long as you know what to look for in a debt collections agency.
4
min readHow to find a third-party debt collection agency that’s right for your business
With thousands of collection agencies in the market, how do you decide who’s right for your business? Arguably more important, how do you know who’s right for your customers?
Client stories
Read our Client Success stories and discover why InDebted is the collections partner for leading organisations
Product blog
Keeping you in the loop with our product releases, performance updates, and future plans
3
min readHow we use machine learning to create 20% higher email payment conversion rates
Read about our latest machine learning model, the email scheduler and how it makes sure emails land at the perfect time
6
min readWe asked real people in debt what they wanted from a debt collector
Read what real customers want from debt collectors and how we’re taking it forward
2
min readAccess visibility into your customers accounts’ performance with our new Portal feature
Read about our latest client feature and how it enables real-time access into how accounts are performing, and more
Newsroom
Stay on top of our big news, announcements and recent media coverage
InDebted launches into the UK, finding that 2 in 3 Brits dealing with existing debt collectors experience “stressful” treatment
Read findings from new research that highlights the impact of the broken debt collection industry in the UK on consumers
InDebted Secures $25M in Series B Funding
Read how InDebted hit a funding milestone, to continue changing the world of consumer debt recovery for good
Consumer finance fintech InDebted named Australia’s best place to work
Debt collector named as Australia’s best place to work
Inside InDebted
Stories about our team, culture, and purpose to change the world of consumer debt collection for good
Changing the debt collection industry for good, one positive experience at a time
Read why 2,000 customers rate InDebted as the top collections agency in the worldReflecting on 20 years in the collections industry and embracing a new chapter
With almost two decades of experience, read Tracy Glen’s reflections on her time in collections and where the industry is headedTaking the shame out of debt and putting the human back in
Read why 2,000 customers rate InDebted as the top collections agency in the world