Debt Resources

These forms are only applicable to the accounts of the following creditors:

• Acadian Ambulance Service Inc.
• AFC Urgent Care / American Family Care, Inc.
• Charter Communications – Core & Mobile / Spectrum
• DISH Network – First & Others
• Mercedes-Benz US Intl / Vans LLC
• Southern Linc (Southern Communications Services, Inc.)
• Spire Energy / Spire Services Inc.
• Pinnacle (Previously known as Synovus Bank)
• T-Mobile USA, Inc.
• UAB Hospital Emergency / University of Alabama Health Services Foundation (UAHSF) / MSO

You may download the forms linked below based on what’s applicable to your situation. Please mail them along with the required supporting documents to:

InDebted Mail Processing Center
1551 Emancipation Hwy, Unit# 1511,
Fredericksburg, Virginia 22401

You may also submit the concern digitally through our Customer Support.

I’ve Already Paid This

If you’ve already made payment on this balance, please complete and submit the form listed below and attach your proof of payment (i.e., cancelled check, bank statement, credit card statement, etc.).

📋 Proof of Payment Form

I’m A Victim of ID Theft

Important: Where to Submit Your Identity Theft Documentation

🔴 T-Mobile, DISH Network, and Charter Spectrum Accounts

These providers require that all Identity Theft / Fraud affidavits and all supporting documentation be submitted directly to them — not to us.

• T-Mobile
  • All documentation must be uploaded directly to T-Mobile’s Identity Theft portal on their website.
  • T-Mobile does NOT accept mailed documentation.
• DISH Network & Charter Spectrum
  • These creditors also insist that all Identity Theft forms and supporting documents be mailed directly to them, following their specific instructions.

Please use the appropriate form links below and follow each provider’s submission requirements exactly.

📋 Identity Theft / Fraud Affidavit (T-Mobile accounts only)
📋 Identity Theft / Fraud Affidavit (DISH Network accounts only)
📋 Identity Theft / Fraud Affidavit (Charter Spectrum accounts only)

🟢 All Other Accounts

For all other creditors, Identity Theft documentation must be mailed to us. Please use the appropriate form below.

📋 Identity Theft / Fraud Affidavit (All other accounts)

Additional documentation is required to effectively investigate your claim and must be sent by mail for these accounts:

• 📋 A copy of your filed police report referencing the fraudulent account
• 📋 Proof of residency at the time the services or fraudulent activity occurred

Key Reminder

Submitting documents to the wrong party can delay the investigation. Please ensure you follow the instructions above based on the original creditor associated with the fraudulent account.

I’m Requesting Validation

If you’re unsure why this debt is in collections and would like to see additional information regarding the balance, you can request validation of the debt using the form below. Once we receive your request, we’ll seek information from our client to help you understand why the balance is owed.

📋 Validation Request Form

We will respond to you in writing, so please ensure that the contact information you supply is accurate and up to date.

I’m Disputing This Debt

Let us know about any dispute you may have with regard to your account. Once you submit the relevant information through the form below, along with any supporting documentation, we will make best efforts to locate the account in our system and research the details of your dispute. After reviewing the dispute with our client, we will take any appropriate action and notify you of the investigation results.

📋 Dispute Notification Form

This is Included in My Bankruptcy

If your account has been included in a bankruptcy proceeding, please let us know so that we can notify our client and update our records accordingly. Supply your bankruptcy information listed below, and feel free to attach any court notices or a copy of the Notice of Discharge as well.

• Bankruptcy Chapter
• Case Number
• Filing Date

Once we’ve received the information and located your account, we will cease collection efforts as appropriate.

The Consumer is Deceased

If the person we’re trying to contact is deceased, please accept our condolences. We apologize for any confusion and appreciate your assistance in providing this information for our records. Please complete and submit the account information using our form below, and attach a copy of the death certificate for our records.

📋 Deceased Notification Form

My Attorney is Handling This

If you have hired an attorney to handle this matter for you, AmSher will happily communicate with your attorney directly. Please submit your account information using the form below, and provide contact information for your attorney. Once we have located your account, we will update our records to reflect your legal representation and direct our future communications accordingly.

📋 Attorney Notification Form