What is my secure code and how do I find it?
Your secure code or reference number is:
- A mix of letters and/or numbers 8- 9 characters long e.g. ABCD-1234 or 1-ABCD-1234; or
- A series of numbers, 7-8 characters long e.g. 1234567; or
- One letter “A” or “C”, followed by a series of numbers, 6 or 8 characters long e.g. A123456 or C1234567
It needs to be entered in our Payment Portal for you to access your account. With this, you’ll then be able to set up a payment arrangement or view your account details.
You can find your secure code or reference number in any communications you’ve received from InDebted. If you need help finding our emails, take a look here.
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