INSIGHTS & REPORTING
Next-level insights and performance data
See how your accounts are performing in just a few clicks
Visibility
Get the big picture metrics or check individual account engagement. Spindown reports, engagement dashboards and more are all at your fingertips.
Autonomy
Manage simple tasks to save time, enable faster resolutions, reduce customer complaints, and improve customer experience.See how it works
Discover trends, engagement insights and more
- 1
Identify trends
Machine Learning and AI empowers customers by ensuring every single action informs their next interaction, identifying and responding to trends along the way.
- 2
Responsive strategy
Our dedicated Client Solutions team can work with you – at a cadence that suits your business, to enhance performance, backed by unparalleled access to meaningful data.
- 3
Actionable insights
Learn more about how your customers prefer to engage – from channels to seasonality. Use these unique insights to supercharge your own teams and strengthen organisational strategy.
Client story
Cash Converters increases liquidation by up to 40% with InDebted
“InDebted’s monthly reports offer advanced insights into the current market trends in debt collection, which helps us in our decision-making process. The Client Portal has been great for our team as it gives us access to our accounts performance data whenever we need it.”
Murali V
Operations Manager, Collections & Hardship
Challenge
- Cash Converters wanted to generate higher liquidation rates through trailing digital, self-serve channels.
- At the time, they were working with a traditional agency who primarily used standard methods such as voice and mail.
Impact
- In 90 days of launch, Cash Converters increased liquidation rates by 40% using our Collect solution.
- On average, 82% of Cash Converters’ paying customers self-serve their accounts, without speaking to an agent.
ENTERPRISE
Backed by specialist expertise
Dedicated Client Solutions Managers provide comprehensive enterprise support, maximising your experience while driving performance.
Learn more
Scalable to support growth
The only third-party AI driven collections solution with a multi-national presence for high-growth or global organisations.Easy implementation
A third party collections extension between our product and your internal system.
5-star customer experience
Our compassionate team is here to support your customers – rated 4.9 stars on average from over 2,500 customer reviews
Trust & compliance
ISO certified, SOC 2 and PCI compliant, fully licensed in all operational markets.
“Partnering with InDebted has saved us the time, cost and inefficiencies of needing a new supplier in every region. InDebted is a key part of us delivering our customers a better way to shop, globally.“
Jan Hansson
VP, Collections
