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HOW IT WORKS

Turn intelligence into outcomes that matter

Where AI decisioning and specialist expertise connect to elevate first-party performance.
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OVERVIEW
Custom technology, harnessed by experts
How Receeve works

Receeve combines AI decisioning, behavioural intelligence, digital-first engagement and specialist execution to modernise first-party debt collection operations. Here's how we transform data into better customer experiences and stronger performance.

Data in

Receeve securely ingests your customer, account and communication data - no complex restructuring required.

AI decisioning

Our AI analyses behaviour, predicts the next best actions and adapts strategies in real time to maximise performance.

Specialist execution

Our regional collections specialists design and refine execution to ensure decisions translate into real performance gains.

Continuous optimisation

Every interaction feeds back into the system, improving engagement and compounding performance over time.

ENGAGEMENT & PAYMENTS

Digital-first journeys that deliver stronger results

  • Multichannel engagement pathways

    Reach customers across the channels they use most from email to WhatsApp, with pathways that adjust based on behaviour and responsiveness.

  • Payment experiences designed for conversion

    Branded, self-serve portals make it easy for customers to act, supported by flexible payment methods that minimise friction and maximise resolution rates.

  • Continuous improvement with every interaction

    Engagement strategies become more effective with each customer touchpoint, improving contact rates, reducing drop-off and lifting performance across portfolios.
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COMPLIANCE & CONTROL

Enterprise-grade control

  • Ensure compliant, consistent treatment at every step. From financial vulnerability to regulatory protections, manage sensitive scenarios with confidence — supported by secure data handling and full auditability.

    • Contact limits and compliance regulations built-in
    • Vulnerability and hardship pathways
    • Aligned to ISO, PCI DSS and GDPR standards
    • Integrations for verification and assessments
PERFORMANCE

Insights to strengthen every decision

Your regional experts bring the right insights to the surface, helping you understand performance across your portfolios and manage the entire account lifecycle at scale.
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    Unlimited analytics

    With over 130 dashboards available, we surface the trends that matter, giving you clear visibility into what’s driving engagement and performance.

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    Lifecycle management

    Whether you’re optimising early-stage strategies or testing new channels, our team provide recommendations to optimise each stage of the lifecycle.

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    Scale across volumes & regions

    We ensure consistency and clarity across markets and portfolios — helping you operate first-party collections at scale without added complexity.

Receeve applies behavioural scoring, segmentation and next-best-action modelling to guide outreach, strategy and optimisation across the lifecycle.

Customer, account and communication data — structured or unstructured — to personalise journeys and power AI decisioning.

Yes. Receeve enables consistent, compliant treatment with contact limits, permissions, audit trails and alignment with ISO, PCI DSS and GDPR standards.

Yes, Receeve supports multi-region operations with consistent governance, analytics and automated workflows.

Through digital-first, omnichannel pathways that adapt based on behaviour and optimise with every interaction.

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