We're here to provide new financial beginnings.

We leverage machine learning and digital first communication to offer a customer-centric approach to debt collection.

Founded in 2016, InDebted is a debt management company that is redefining debt collection.

We were founded on the concept that traditional debt collection is broken. It has failed to adapt in how customers want to communicate, poorly leverages data to understand preferences for servicing overdue accounts, and most importantly, offers a bad customer experience.

We put the customer at the forefront of everything we do. We understand them, support them, and provide a transparent and simple process to resolve their accounts.

Learn more about InDebted

Our customers rate us 5 star

“Been through a tough time fell behind on a few things but Indebted manage to take the sting out and help me back on my pathway. Well done and thank you Joe for excellent customer service, credit to your company.”

“They had a minor system delay but they quickly fixed my issue... They are really helpful thank you for your help”

“Helped me find a payment plan that worked for me. Very helpful. Thank you.”

Service Offerings

We support customers through their entire rehabilitation lifecycle.

Arrears Management

First party servicing model supporting your customers to resolve their overdue accounts.

Loss
Recovery

Third party servicing model that maximises recoveries and the customer experience.

Purchased Servicing

Solution for debt purchasers to provide a customer centric rehabilitation program.

We challenge the status quo.

Our team are an innovative group of like-minded individuals disrupting the collections industry. We are obsessed with continuous improvement and work tirelessly to deliver an excellent experience for our customers.

Meet the team

Let us help your customers.