Learn the essentials of collecting with InDebted

Featured

4 min watch

Unpacking the Collect solution customer journey

Uncover how our solution manages accounts from referral through to resolution with Hugo Rajotte, our VP, Global Growth.

Debt collection in 2025: trends, technologies and opportunities

Key predictions and expert insights on where the collections industry is headed in 2025. What will shape debt collection in 2025? In 2024, we saw the debt collection industry navigate significant change. Rising delinquency rates, economic uncertainty, and rapid technological evolution reshaped how businesses approach debt recovery.

12 min read

The ins and outs of our Product Roadmap

Want an inside look into the collections industry's most advanced technology? Find out what's on the roadmap for our intelligent collections product, Collect. “It’s not about adapting to change, it’s about creating it.” - Pierre Bergamin, Chief Technology Officer, InDebted. In our recent Product Roadmap live showcase, our CEO & Founder Josh Foreman sat down with InDebted’s Chief Technology Officer, Pierre Bergamin, Chief Data Officer, Mike Zhou and Chief Risk Officer Laura White to share our 2024 Product Roadmap.

4 min read

Why 86% of customers prefer to self-serve in debt collection

Stay on hold or do it yourself? Self-serve is the new standard in debt collection. See why it’s a win-win for your customers, and your business. When was the last time you called your bank to transfer money? Have you ever contacted customer service to check your account balance?

4 min read

5 ways our product is the perfect match for BNPL customers

BNPL collections and how to recover overdue BNPL accounts using digital first debt collection Buy Now Pay Later (BNPL) providers have taken the world by storm offering an easier way for consumers to make purchases up front, without requiring traditional forms of credit.

5 min read

8 ways compliance is built-in to Collect

How digital debt collection maintains compliance and security requirements across markets such as Regulation F in the United States. Navigating the compliance landscape in debt collection can be complex, but with Collect, it doesn’t have to be! Here’s a breakdown of how our compliance and security are embedded across our broad operations to protect both you, and your customers.

2 min read

Introduction to InDebted and what we do

Who is InDebted, what is intelligent debt collection and how does it work Download as PDF Consumer expectations have changed, debt collection hasn’t. From accessing credit to buying new shoes, today’s transactions are frictionless and digital-first.

12 min read

Changing the debt collection industry for good, one positive experience at a time

InDebted becomes the highest rated collections agency in the world for customer experience, reaches 2000 reviews When we first launched InDebted and the concept of empathetic debt collection, we were met with considerable scepticism. It’s fair - based on most people’s experience with this industry, the two phrases seem entirely at odds with one another.

4 min read

How InDebted helps BNPLs fulfil domestic and global ambitions

How buy now pay later providers can resolve their overdue accounts using intelligent debt collection Leverage a competitive advantage When in business, it’s imperative to maintain a competitive advantage, especially in such a fast-moving sector. Intelligent debt collection ensures your customers receive a positive collections experience, fostering greater customer loyalty.

3 min read

Debt collection in 2025: trends, technologies and opportunities

Key predictions and expert insights on where the collections industry is headed in 2025. What will shape debt collection in 2025? In 2024, we saw the debt collection industry navigate significant change. Rising delinquency rates, economic uncertainty, and rapid technological evolution reshaped how businesses approach debt recovery.

12 min read

The ins and outs of our Product Roadmap

Want an inside look into the collections industry's most advanced technology? Find out what's on the roadmap for our intelligent collections product, Collect. “It’s not about adapting to change, it’s about creating it.” - Pierre Bergamin, Chief Technology Officer, InDebted. In our recent Product Roadmap live showcase, our CEO & Founder Josh Foreman sat down with InDebted’s Chief Technology Officer, Pierre Bergamin, Chief Data Officer, Mike Zhou and Chief Risk Officer Laura White to share our 2024 Product Roadmap.

4 min read

Why 86% of customers prefer to self-serve in debt collection

Stay on hold or do it yourself? Self-serve is the new standard in debt collection. See why it’s a win-win for your customers, and your business. When was the last time you called your bank to transfer money? Have you ever contacted customer service to check your account balance?

4 min read

5 ways our product is the perfect match for BNPL customers

BNPL collections and how to recover overdue BNPL accounts using digital first debt collection Buy Now Pay Later (BNPL) providers have taken the world by storm offering an easier way for consumers to make purchases up front, without requiring traditional forms of credit.

5 min read

8 ways compliance is built-in to Collect

How digital debt collection maintains compliance and security requirements across markets such as Regulation F in the United States. Navigating the compliance landscape in debt collection can be complex, but with Collect, it doesn’t have to be! Here’s a breakdown of how our compliance and security are embedded across our broad operations to protect both you, and your customers.

2 min read

Introduction to InDebted and what we do

Who is InDebted, what is intelligent debt collection and how does it work Download as PDF Consumer expectations have changed, debt collection hasn’t. From accessing credit to buying new shoes, today’s transactions are frictionless and digital-first.

12 min read

Changing the debt collection industry for good, one positive experience at a time

InDebted becomes the highest rated collections agency in the world for customer experience, reaches 2000 reviews When we first launched InDebted and the concept of empathetic debt collection, we were met with considerable scepticism. It’s fair - based on most people’s experience with this industry, the two phrases seem entirely at odds with one another.

4 min read

How InDebted helps BNPLs fulfil domestic and global ambitions

How buy now pay later providers can resolve their overdue accounts using intelligent debt collection Leverage a competitive advantage When in business, it’s imperative to maintain a competitive advantage, especially in such a fast-moving sector. Intelligent debt collection ensures your customers receive a positive collections experience, fostering greater customer loyalty.

3 min read

Collect

Receeve

Omnichannel

Customer portal

Customer care

Regulatory compliance

Information security

Trust centre

Scalability

Machine Learning strategy

Collect’s AI

Collect

Receeve

How it works

Collect

Receeve

Customer experience

Omnichannel

Customer portal

Customer care

Trust & compliance

Regulatory compliance

Information security

Trust centre

Performance

Scalability

Machine learning

Collect’s AI

Collect

Receeve

Overview

How it works

Americas

North America

Latin America

Europe

United Kingdom

Middle East

United Arab Emirates

Oceania

Australia & New Zealand

About

About InDebted

Join

Careers

News

Newsroom

Learn the essentials of collecting with InDebted

Unpacking the Collect solution customer journey

Debt collection in 2025: trends, technologies and opportunities

The ins and outs of our Product Roadmap

Why 86% of customers prefer to self-serve in debt collection

Stay on hold or do it yourself? Self-serve is the new standard in debt collection. See why it’s a win-win for your customers, and your business. When was the last time you called your bank to transfer money? Have you ever contacted customer service to check your account balance?

5 ways our product is the perfect match for BNPL customers

BNPL collections and how to recover overdue BNPL accounts using digital first debt collection Buy Now Pay Later (BNPL) providers have taken the world by storm offering an easier way for consumers to make purchases up front, without requiring traditional forms of credit.

8 ways compliance is built-in to Collect

Introduction to InDebted and what we do

Who is InDebted, what is intelligent debt collection and how does it work Download as PDF Consumer expectations have changed, debt collection hasn’t. From accessing credit to buying new shoes, today’s transactions are frictionless and digital-first.

Changing the debt collection industry for good, one positive experience at a time

How InDebted helps BNPLs fulfil domestic and global ambitions

Debt collection in 2025: trends, technologies and opportunities

The ins and outs of our Product Roadmap

Why 86% of customers prefer to self-serve in debt collection

Stay on hold or do it yourself? Self-serve is the new standard in debt collection. See why it’s a win-win for your customers, and your business. When was the last time you called your bank to transfer money? Have you ever contacted customer service to check your account balance?

5 ways our product is the perfect match for BNPL customers

BNPL collections and how to recover overdue BNPL accounts using digital first debt collection Buy Now Pay Later (BNPL) providers have taken the world by storm offering an easier way for consumers to make purchases up front, without requiring traditional forms of credit.

8 ways compliance is built-in to Collect

Introduction to InDebted and what we do

Who is InDebted, what is intelligent debt collection and how does it work Download as PDF Consumer expectations have changed, debt collection hasn’t. From accessing credit to buying new shoes, today’s transactions are frictionless and digital-first.

Changing the debt collection industry for good, one positive experience at a time

How InDebted helps BNPLs fulfil domestic and global ambitions