Tour
Customer portal
North America
Support your customers across the United States and Canada
Experience an example customer journey in our Collect solution, with different paths available depending on how you choose to manage your debt
Discover how regulatory requirements are built-in to Collect, covering engagement restrictions in all jurisdictions
Regulatory compliance
See how customers can resolve and manage their debt in a way that works for them, with customisable payment plans, digtal wallet payments and more
Contact sales
Related resources
Section

The state of financial wellbeing in Australia, the United Kingdom and the United States, and how collections can support

Across three of our biggest markets - the United States, United Kingdom and Australia, detailed hardship and financial wellbeing insights have recently been shared by key industry and regulatory bodies. Let’s unpack them to explore the statistics that every creditor should know in 2024, how they’re affecting your customers, and how your collections can go further to support.

Minutes

5 mins read

Section

Why 86% of customers prefer to self-serve in debt collection

When was the last time you called your bank to transfer money? Have you ever contacted customer service to check your account balance? How do you pay off your credit card each month? When money can be managed online or through an app, why shouldn’t paying back debt be the same? Let’s unpack what self-serve actually means in debt collection, and how it empowers more customers to pay back their accounts faster and easier than ever before.

Minutes

4 mins read

Section

Improving collections strategy by 30% with machine learning

Contacting customers digitally to recover overdue accounts is one way to improve your customer experience. But predicting how each customer prefers to engage, and adapting each step of their journey accordingly takes your collections to entirely new levels of personalisation.

Minutes

4 mins read

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