Get the playbook to inform your collections strategy in 2026. Read more

Top resources to level up your collections

15 ChatGPT prompts for collections leaders

Put ChatGPT to work with these 15 practical prompts designed to boost collections performance, drive efficiency, and ensure compliance.

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5 min read

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12 min read

The 2026 collections playbook

A data-driven guide, plus insights from industry experts, to help collections leaders shape their 2026 roadmap. 2026 will be a defining year for collections leaders. Customer expectations are shifting, regulation is tightening, and technology is moving faster than most teams can adapt.

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12 min read

The essential collections scorecard framework

Evaluate your debt collection partners with our 6-dimension framework. Download our free template inside.

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5 min read

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The 2025 buyer's guide to debt collection software

What are the must-have features for debt collection software in 2025? And how can they help boost recovery, ensure compliance, and create better customer experiences?

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8 min read

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Rethinking debt collection in Brazil, Mexico and Colombia

Discover key LATAM debt collections trends, challenges and insights in this 2025 report — plus expert guidance for creditors in Brazil, Mexico and Colombia.

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15 min read

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By Josh, Dave, Tony & Mike

US and Canada collections in the AI era

In this episode of Better Debt, InDebted CEO & Founder Josh Foreman is joined by Dave Hanrahan (CEO & Co-founder, Kredit), Tony Pampena (President, CBV Collection Services & 2nd VP, RMA Canada), and Mike Zhou (VP Data & AI, InDebted) to explore how AI is reshaping contact strategies, compliance, and performance across North America.

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3 min read

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By Josh, Adele & Daniel

ANZ collections in the AI era

In this episode of Better Debt, InDebted CEO & Founder Josh Foreman is joined by Adele Megdyatova (Head of Performance & Analytics at InDebted) and Daniel Wirjo (Solutions Architect at AWS) to explore how AI-powered collections and digital-first strategies are transforming customer engagement in ANZ.

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3 min read

Listen to the podcast

US & Canada collections in the AI era

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Why 86% of customers prefer to self-serve in debt collection

Stay on hold or do it yourself? Self-serve is the new standard in debt collection. See why it’s a win-win for your customers, and your business. When was the last time you called your bank to transfer money? Have you ever contacted customer service to check your account balance? How do you pay off your credit card each month?

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4 min read

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How we do collections AI that follows your rules

Discover how InDebted's AI-driven collections keep you in control. Transparent, compliant, and high-performing — with personalisation that stays within your boundaries.

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6 min read

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Collect overview demo

Discover how our Collect solution supports your customers to self-serve their debt resolution with a digital-first, personalised collections experience

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North America Collect demo

Support your customers across the United States and Canada. Experience an example customer journey in our Collect solution, with different paths available depending on how you choose to manage your debt

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ANZ Collect demo

Next-generation collections for Australia and New Zealand. Experience an example customer journey in our Collect solution, with different paths available depending on how you choose to manage your debt

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2 min read

How Trustly maintained collections performance while increasing referrals 12x

Financial Services

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1 min read

How 3 in 4 Snap customers resolve their accounts with InDebted’s digital-first collections

Financial Services

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3 min read

How Klarna integrates with InDebted as their preferred collections agency in multiple markets