How it works

Focus on your growth, not collections.

Managing overdue accounts takes up time and resources better spent on your business. Let us handle your debt collection needs, leaving you to focus on what’s core to your growth.

A modern digital collection agency for today's customers

Our modern and tech-enabled debt collection platform uses machine learning to deliver personalized communications tailored for each customer, via the channel they prefer, at the best time for them. This customer-first approach delivers you better results, and more engaged, financially fit and loyal customers.

Global partnership

We provide you with the same high level of debt collection support and service in every region, eliminating your need to invest in multi-country supplier management.

Superior recoveries

Our world-leading, digital-first approach to collections, combined with the customer service and compliance expertise of our team, delivers more successful recoveries and reduced churn.

Tailored offerings

We offer a tailored experience, giving customers the choice to self-serve, communicate in the channel they prefer and choose a payment plan that’s right for them.

Customer experience

Our customer service team is compensated based on outcomes, not dollars recovered, ensuring every one of your customers receives personalized care and attention.

Partnering with InDebted

We offer a seamless onboarding experience that is simple, robust and personalized for each organization’s individual debt collection requirements – no matter how big or small your volumes.

How InDebted Offers a Simple and Seamless Onboarding Experience

At InDebted we understand you have limited time and resources, so the onboarding process needs to be as simple and seamless as possible.

Resources & Insights

Blog Post

Debt Collection That Puts Customers First to Drive Commercial Outcomes

Traditionally, debt collectors have been incentivized by the amount of money they recover. But here at InDebted, we believe there’s a better approach that not only leads to greater recoveries, but happier and more satisfied customers.
White Paper

How InDebted Helps BNPLs Fulfil Domestic and Global Ambitions

In less than a decade, the buy now, pay later sector has expanded exponentially around the world. But this rapid growth has brought its own particular challenges, especially around how to deal with overdue accounts – and it's here where a digital debt collection strategy offers the best solution.
Blog Post

How to Choose a Debt Collection Agency that Understands Today’s Customers

Operating in such a competitive environment, fintechs and buy now, pay later providers are very much focussed on delivering innovative solutions, customer acquisition and growth, leaving little time to develop a collections strategy.

Want to learn more?

If you’re new to debt collection, let us be the partner to take debt collection off your hands. Or, if you’re already working with an agency, let us challenge your incumbent provider and see how our custom-centric approach compares.

© 2021 InDebted Canada Ltd.