World-class third party collections

A high-performing solution to traditional agencies—where your customers come first.
4.9
4.9
2,500+ Google reviews
Solution overview
ISO certified, SOC 2 and PCI compliant
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Trusted by organisations around the world

  • Klarna logo
  • Zip logo
  • Upstart logo
  • Aplazo logo
  • CashConverter logo
  • One main financial logo
  • Possible logo
  • Fluro logo
  • Trustly logo
  • Amber Electric logo
See what customers experience

Supporting customers to repay all types of debt—including unsecured consumer credit, missed payments and charge backs, through to telco and utilities accounts.
Tour
Choosing between Collect and Receeve
Used separately or together, Collect and Receeve can service your end-to-end collections management.
Collect is ideal for organisations that:
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Want a fully outsourced collections approach

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Prefer to collect under InDebted rather than their company name

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Want a hands-off solution with proven third-party expertise

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Receeve is ideal for organisations that:

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    Manage collections with their in-house teams

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    Want to maintain their own brand identity throughout the collection process

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    Seek full control over their collection strategy while using advanced technology

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CUSTOMER EXPERIENCE

Rated 5 stars by thousands of customers around the world

  • Omnichannel

    Using machine learning, we engage with customers on the channels they prefer to use to drive higher liquidation.
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  • Customer portal

    86% of paying customers resolve their account through our secure debt management portal.
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  • Customer care

    Our agents are backed by the right incentives, custom training programs, robust Quality Assurance and weekly coaching.
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Intelligence
Human-centered AI
Designed to enhance, not eliminate the human touch, our custom AI is strengthened by people who care. Compared to traditional dialling-based tactics, AI-powered collections give your customers faster and more intuitive support.

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Over 4.3 million

Active accounts supported by Collect globally

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Over 1 billion

Unique customer insights in our Data Lake

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Up to 30%

Uplift in collections performance with Machine Learning

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32%

Higher payment conversions with AI

PERFORMANCE

Collect more and go further with deeper insights

  • Implementation

    Implementation

    Upload your accounts using secure file transfer, or work with our team to create a custom integration.

  • Scale

    Scale

    Built for high-growth organisations, scalable to meet increasing volumes and multi-market regulations.

  • Insights

    Insights

    Machine learning strategy drives performance, with real-time dashboards and reporting.

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Supporting leading businesses

  • Fintech & BNPL

    Fintech & BNPL

    Collect unsecured consumer credit with a digital-first, supportive customer experience

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  • Subscriptions & payments

    Subscriptions & payments

    Open debt piling up? Restore lost revenue and re-engage churned customers with InDebted

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  • Telco & utilities

    Telco & utilities

    Personalise collections at scale with one single solution across all account stages

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  • Debt buyers

    Debt buyers

    With strategy driven by intelligence, put InDebted to the test on your agency panel

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Loved by clients and customers
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“As a global debt collection agency, partnering with InDebted has saved us the time, cost and inefficiencies of needing a new supplier in every region. InDebted is a key part of us delivering our customers a better way to shop, globally.“
Star
“We want to empower our customers to resolve their overdue balances in a way that truly works for their circumstances. InDebted makes that seamless. Finding a collections partner that can support our growth, while still providing an exceptional experience for our customers is a win-win.”
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“We are thrilled to partner with InDebted as we continue our journey to redefine financial empowerment in Mexico. Their innovative, consumer-first approach to debt collection aligns seamlessly with our values of transparency and trust.”
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“... InDebted made it so easy for me to set up a payment plan myself, without speaking to a person. The support and privacy I received from them made me want to continue paying off my debt. Thanks InDebted for making it easy.”
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“Had the pleasure of speaking with Ged Franco this morning on the InDebted Online Chat. He was super friendly and very helpful, and was able to assist me with me query quickly. The team at InDebted have always offered superb customer service whenever I have had to deal with them.”
Star
“Angie was great!! She helped me set up a customized plan to pay off everything. She didn't try to mislead or trick me into anything. I appreciate this company for their honesty and great customer service. This needs to be the middle man between collections and the consumers.”
Level up your collections today
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