Next-generation solutions that drive results.
With InDebted you can:
Improve engagement and liquidation rates
Ensure your customers are treated with respect and empathy — always
Scale collections without compromising quality or performance
Leave behind outdated legacy systems to leverage end-to-end collections management, powered by AI
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BORDERLESS COLLECTIONS
One solution, multiple regions
Personalisation at scaleOur AI-powered infrastructure and machine learning models create a unique collections journey for each customer.
Uncapped placementsRemove volume limitations with collections that can scale as you grow, while ensuring that each customer receives dedicated attention and care.
Global compliance frameworkOur dedicated compliance specialists oversee regulatory adherence in each region, with local regulations built-in to our technology, a custom agent training program, and more.
Multilingual capabilityWe communicate with customers in their preferred language across digital and voice channels in English, French CA and Spanish.
Embedded securityCertified under global standards such as ISO and SOC 2, our solution secures your collections activity with embedded security products & third-party penetration testing.
86
Of customers self-serve their debt
40
Higher liquidation rates
120
Clients across the globe
Our priority
Giving your customers a positive experience
“I was so surprised how easy and user-friendly it was to set up a payment plan, even though I made a mistake when initially setting up my account lol. However, I was ever more surprised by how helpful the live chat was. Nhie was efficient and amiable, and helped resolve everything super fast. Totally changed my perspective of debt resolution haha.“
“I found out one of my kids had got a loan in my name. I was so cranky and avoided loan repayments. InDebted made it so easy for me to set up a minimum payment plan I could do myself without speaking to a person, the support and privacy I received from InDebted made me want to continue paying off my debt. Thank you InDebted“
“Specifically, the operator in my case was exceptionally professional and kind. She found the solution to my request and accompanied me throughout the entire process. It makes a difference... because many collectors do not have these qualities. Much more than excellent. Thank you Angie B.“
