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ANZ
Next-generation collections for Australia and New Zealand
Experience an example customer journey in our Collect solution, with different paths available depending on how you choose to manage your debt
See why 86% of paying customers choose to self-serve their debt management, with flexible payment options to suit every situation
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Related resources
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Why 86% of customers prefer to self-serve in debt collection

When was the last time you called your bank to transfer money? Have you ever contacted customer service to check your account balance? How do you pay off your credit card each month? When money can be managed online or through an app, why shouldn’t paying back debt be the same? Let’s unpack what self-serve actually means in debt collection, and how it empowers more customers to pay back their accounts faster and easier than ever before.

Minutes

4 mins read

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The state of financial wellbeing in Australia, the United Kingdom and the United States, and how collections can support

Across three of our biggest markets - the United States, United Kingdom and Australia, detailed hardship and financial wellbeing insights have recently been shared by key industry and regulatory bodies. Let’s unpack them to explore the statistics that every creditor should know in 2024, how they’re affecting your customers, and how your collections can go further to support.

Minutes

5 mins read

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AI debt collection vs. traditional methods: what's different?

While traditional debt collection is increasingly seen as out of touch, a new generation solution is disrupting the landscape — AI-powered debt collection. It puts the power back into customer’s hands, to manage their debt their way.

Minutes

5 mins read

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