Manage your payment plan
Can I make a one time payment on my account while in a payment plan?
While we don't currently accept one-off payments unless it settles your account in full, there are a couple of ways you can adjust your payments if you wish to pay more.Read more
Can I pay the remaining balance on my account?
We’ll first need your consent to cancel your existing payment plan. After this, you can pay the remaining balance in full.Read more
How can I make changes to my payment plan (change the date, amount, payment type, or cancel payment plan)?
First, we’ll need your consent to cancel your existing payment plan. After this, you can set up a new payment plan to your new requirements through our payment portal.Read more
I missed a payment on my payment plan what happens now?
Missed a payment? No worries, we've got you covered. The missed payment will be tacked onto the end of your payment plan.Read more
I need to check information about my existing payment plan
You can check your payment plan details by checking the email you received from InDebted after successfully setting up your payment plan.Read more
When will my scheduled payment process?
⏰ Your payment is processed between 10am and 12pm in your local time on the scheduled date.Read more