The spindown

Sharing everything we know about making debt recovery better. Access real insights we use, interviews with industry shapers & leaders, and learn how intelligent collections can work for you.
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Best practices for chatbots in consumer finance

The Consumer Financial Protection Bureau has outlined their key concerns around using chatbots. Find out how to implement these new tools safely and efficiently with this guide from Tim Collins, Chief Compliance Officer.

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Written by Tim Collins

Last updated 15 February, 2024

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Strengthening our Legal, Risk and Compliance function Strengthening our Legal, Risk and Compliance function We’re proud to have not just one, but two highly regarded leaders in the Risk, Compliance & Legal remit at InDebted. Laura White has joined InDebted as Chief Risk and Compliance Officer, while Tim Collins has been appointed as General Counsel.
InDebted completes acquisition of Reminda, reigniting global M&A strategy InDebted completes acquisition of Reminda, reigniting global M&A strategy InDebted has announced the completion of its agreement to acquire Reminda, a leading debt collection agency headquartered in Sydney.
InDebted launches into the UK, finding that 2 in 3 Brits dealing with existing debt collectors experience “stressful” treatment InDebted launches into the UK, finding that 2 in 3 Brits dealing with existing debt collectors experience “stressful” treatment Read findings from new research that highlights the impact of the broken debt collection industry in the UK on consumers
InDebted Secures $25M in Series B Funding InDebted Secures $25M in Series B Funding Read how InDebted hit a funding milestone, to continue changing the world of consumer debt recovery for good
Consumer finance fintech InDebted named Australia’s best place to work Consumer finance fintech InDebted named Australia’s best place to work Debt collector named as Australia’s best place to work
Digital debt collection agency InDebted arrives in the UK aiming to improve sector image Digital debt collection agency InDebted arrives in the UK aiming to improve sector image Intelligent debt collector launches in the UK to create positive collection experiences for UK consumers
Disrupting debt collection in the UK with CSO Lachlan Heussler on the 11:FS podcast Disrupting debt collection in the UK with CSO Lachlan Heussler on the 11:FS podcast Australian debt collector launches in the UK features on 11:FS podcast
Global Fintech Interview with Tim Collins, Chief Customer Officer at InDebted Global Fintech Interview with Tim Collins, Chief Customer Officer at InDebted Debt collection trends and how technology can be used to improve the customer experience in collections
Two in three consumers find debt collections ‘stressful’ Two in three consumers find debt collections ‘stressful’ New UK debt collection research finds that 2 in 3 find debt collectors stressful
Why InDebted is Australia’s best place to work Why InDebted is Australia’s best place to work InDebted named as Australia’s best place to work by Australian Financial Review