How can we help you?

Manage your payment plan

Dive into the specifics of adjusting, checking, or settling your InDebted payment plan and get clarity on what happens if you miss a scheduled payment.

Can I make a one-time payment or pay off the remaining balance on my account while in a payment plan?

You sure can! If you have some extra funds on hand, you can make a payment equivalent to your regular payment plan while keeping your current payment plan in place.

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Can I pay the remaining balance on my account?

We’ll first need your consent to cancel your existing payment plan. After this, you can pay the remaining balance in full.

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How can I check information about my existing payment plan?

In Australia, New Zealand, Canada or the United Kingdom, you can check your payment plan information by looking at your emails from InDebted. In the United States, the best way to check your information will depend on your creditor.

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How can I make changes to my payment plan (change the date, amount, payment type, or cancel payment plan)?

Depending on your creditor, you can update your plan by selecting the "Manage Plan" option in our emails.

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I missed a payment on my payment plan what happens now?

Missed a payment? No worries, we've got you covered. The missed payment will be tacked onto the end of your payment plan.

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When will my scheduled payment process?

⏰ Your payment is processed between 12am and 1pm in your local time on the scheduled date.

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