Manage your payment plan

Dive into the specifics of adjusting, checking, or settling your InDebted payment plan and get clarity on what happens if you miss a scheduled payment.

Why does InDebted need to verify my information?

🔐 When your account was referred to InDebted, verification details like your date of birth were securely passed onto us.

Can I make a one time payment on my account while in a payment plan?

While we don't currently accept one-off payments unless it settles your account in full, there are a couple of ways you can adjust your payments if you wish to pay more.

Can I pay the remaining balance on my account?

We’ll first need your consent to cancel your existing payment plan. After this, you can pay the remaining balance in full.

How can I make changes to my payment plan (change the date, amount, payment type, or cancel payment plan)?

First, we’ll need your consent to cancel your existing payment plan. After this, you can set up a new payment plan to your new requirements through our payment portal.

I missed a payment on my payment plan what happens now?

Missed a payment? No worries, we've got you covered. The missed payment will be tacked onto the end of your payment plan.

I need to check information about my existing payment plan

You can check your payment plan details by checking the email you received from InDebted after successfully setting up your payment plan.

How can we help you?