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Ethical, AI-first collections across the UAE
Experience how customers referred to our Collect solution can manage their debt, with different paths available depending on your situation
Discover how our solution personalises every customer’s journey, from their first communication to resolution
Find out how customer experience comes first, with ethical treatment embedded into our practices
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Related resources
Section

Digital collections done right: hard truths & untapped opportunities

Why aren’t digital collections delivering the expected ROI for many organisations? In this candid discussion, industry veterans Scott Hamilton (CEO, ARM Tech Advisors), Kristyn Leffler (CPO, InDebted), and Josh Foreman (CEO & Founder, InDebted) share unfiltered insights about what actually works in modern collections technology.

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4 mins read

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Why 86% of customers prefer to self-serve in debt collection

When was the last time you called your bank to transfer money? Have you ever contacted customer service to check your account balance? How do you pay off your credit card each month? When money can be managed online or through an app, why shouldn’t paying back debt be the same? Let’s unpack what self-serve actually means in debt collection, and how it empowers more customers to pay back their accounts faster and easier than ever before.

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4 mins read

Section

How we built a 5-star Customer Experience team

Traditional debt collection isn’t renowned for a great customer experience, but at InDebted it’s core to what we do. Our goal is to create a positive collections journey that meets customers where they’re at and empowers them to take those important steps towards financial freedom.

Minutes

5 mins read

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