How do I report a complaint?
If you’re unhappy with our services, we want to hear about it so we can make things right. You can raise a complaint through our Complaints Form: https://www.indebted.co/complaints-form/
Once we receive the form, our Customer Experience team will review your complaint and reach out if we need any further information.
You can also view our complaints policies here: https://www.indebted.co/complaints-policy/
- I cant afford to pay right now or am going through hardship is there anything you can do?
- I'm familiar with the debt, but I’ve already paid it, or the balance seems incorrect
- I've entered or am entering bankruptcy or insolvency
- The debt does not belong to me
- Why does InDebted need to verify my information?